I have a Motorola Droid 3 using Android 2.3 that has been having a number of problems the past few months. The two main ones are that the touchscreen will become unresponsive and that the phone process will take up to a few minutes to initiate a call. (These are not always simultaneous problems.) The only solution to either is to remove the battery and reboot -- and, increasingly, even that doesn't always solve it. I did a factory reset several weeks ago which solved the problems for four or five days but they came back. I called Motorola tech support and when I got to Level 2 the guy told me that Android phones normally get messed up past the point of repair after 2 or 3 years of use, and the only solution is to get a new phone. True? Or are there other things I can try? Would getting a new battery help? Uninstalling apps like Facebook? Doing fancy things like rooting or switching roms that I know nothing about? I'm not in a financial position to spend a few hundred dollars on a phone or get an expensive contract. I'd love to keep using my D3 on PagePlus. Any advice appreciated.