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Thunderbolt power button

Discussion in 'Thunderbolt Tech Support' started by lockman, Mar 27, 2011.

  1. lockman
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    lockman New Member

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    Anyone having problems with theirs? My first TB had a broken power button.
    Earlier today I pushed it to wake the phone and felt a pop, or click. Now the button is sitting crooked, with the right side flush with the phone. Also, I have to push pretty hard for it to respond now. Verizon will be seeing me tomorrow.

    Just wondering if other people have had this happen, or if I'm truly this unlucky all by myself.
  2. Vulcan1600
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    Vulcan1600 Super Moderator Staff Member Premium Member

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    Someone else was having the same issue, like right out of the box. I think it was Jon Kyu. I'd definitely take it back for an exchange.
  3. gerg004
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    gerg004 New Member

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    I had this problem right out of the box. Didn't realize until the next day because i had to go home that night and activate the phone since VZW systems were down. Anyway, after not responding/randomly locking the phone while in use, the button kind of settled itself and hasn't been a problem since (almost a week now.) I am hesitant to return it because EVERYTHING else works great, haven't had any other hardware or software issues that some people are complaining about like battery issues, kickstand, charge port etc.
  4. lockman
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    lockman New Member

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    Update - swapped out phone earlier this evening. Hated doing it cuz the phone was perfect otherwise. But I kept thinking what will it be like next week.
    So the guy acted to me like I was nuts, but said to himself another busted power button.
    I'm happy knowing I have a new phone, but I know this won't be my last replacement phone.
    It just sucks knowing I've had my Thunderbolt replaced twice for known issues, and before long I'll be in refurb hell.

    Sent from my ADR6400L using DroidForums App
  5. johnny9i6
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    johnny9i6 New Member

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    My tbolt has that issue but it doesn't bother me much. But onto a different note, my audio for video recording is distorted. Hopefully they'll have a update to fix it soon.

    Sent from my ADR6400L using DroidForums
  6. rckeystone
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    rckeystone New Member

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    I read in a couple of places that this is a known issue to HTC and they are supposedly working on a fix. Hopefully soon.
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