[Thread Closed] Hi and Help me!

Discussion in 'New Member Introductions & Site Assistance' started by pspdowling, May 20, 2014.

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  1. pspdowling

    pspdowling New Member

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    My name is Sebastian and I own a Droid RAZR M. I found this site because my phone recently crapped out and now I'm trying to see how much I can salvage before it gets wiped.

    Yesterday my phone updated to some new Kitkat version and the new one didn't have a swipe option for the keyboard. I figured I would see if it was some setting I could turn back on and while looking found a hearing impaired option and decided to see what it did. After a couple minutes of playing around listening to my phone narrate every action I did my phone gave me a message of "Unfortunately, homescreen has stopped" and now my phone won't let me do anything. Somewhat mockingly, the narration is still going on and will read out the message and a couple of the notifications on the top bar if I click it (I can click the bar but it wont scroll down).

    I'm not a tech savvy guy and I'm just hoping everything is not lost. Thanks in advance.

    Sebastian

    Screenshot_2014-05-20-13-25-18[1].png
     
  2. Jeffrey

    Jeffrey Premium Member
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    Welcome to the Forum.

    Are you able to turn your phone off?
     
  3. pspdowling

    pspdowling New Member

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    yes, power and volume down
     
  4. Jeffrey

    Jeffrey Premium Member
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    And what happens when you power it up?
     
  5. pspdowling

    pspdowling New Member

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    Same thing every time. Also, it seems that the phone wants to power back on when I try to turn it off. But it gives the error while it narrates the startup (notifications with s/u)
     
  6. Jeffrey

    Jeffrey Premium Member
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