The Official: I am having reception issues thread

Discussion in 'Samsung Galaxy Nexus' started by pc747, Dec 23, 2011.

  1. pc747

    pc747 Administrator
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    There is enough people with this issue that make me think there may be something to this. At the same time not every one is having an issue. If you are having issues you first need to email verizon and in that email you need to post your average signal strength. I recommend you get 5 days of data so you can get a good average. Please in your email do not post that you have "1 or 2 bars" of 4g. Bars do not mean anything and if they think its just issues with bars they will just raise them. You need to go into settings, about phone, signal strength and put your average dBm in the email. (example: I average betwwn -110dBm to -130dBm). Providing them with physical data will help them more with testing than emailing about how many bars you have. After you emailed vzw then you can post your anger here. If you did not email vzw then crying and moaning is just wasting everyone's time. The 10 mins it take you to type an angry post could be used to send an informed email to vzw so they can build up some concrete data to better help the see how big of a problem this is and better know how to correct it. So please if you have reception problems make sure you email vzw your data so technicians can get a better feel of the issue.

    Thanks and Hang in there we waited all this time to finally get our nexus and we are not gonna just give it up with out a fight so fight on. Oh and the first dev that beats vzw to the punch and provide us with a fix I have $20 I can throw in to your donation bin, sorry if 20 isnt enough but its the holidays.

    DancingNexus
     
    #1 pc747, Dec 23, 2011
    Last edited: Dec 23, 2011
  2. CdzNutz

    CdzNutz Member

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    What range should it be in?
     
  3. pc747

    pc747 Administrator
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    mt tbolt was averaging between -80 and -90 and that is optimal.
     
  4. pc747

    pc747 Administrator
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    by the way i sent my email this morning.
     
  5. jntdroid

    jntdroid Super Moderator
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    It would probably be helpful to post your geographic location as well.
     
  6. pilot25

    pilot25 Member

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    I get a good signal almost all the time. Right now -59dBm but it frequently just completely drops off. I have to reset the phone or put it in airplane mode for 10 seconds.

    Center of Philly right now.
     
  7. fish1552

    fish1552 Premium Member
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    It would be awesome if someone could whip together an app to record that info maybe every 30 minutes -1 hour over a 5 day period that we could then save to a file on the phone and email later.
    I would donate money to them.
     
  8. pc747

    pc747 Administrator
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  9. AspenSTi

    AspenSTi Member

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    Here's mine throughout the day, I always have reception, but it is never that great. It doesn't bother me much, but thought I might contribute...
    (crap didn't upload all of them, damn phone/app, lol)

    Sent from my Galaxy Nexus using DroidForums
     
    #9 AspenSTi, Dec 23, 2011
    Last edited: Dec 23, 2011
  10. CdzNutz

    CdzNutz Member

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    Sent mine just a few minutes ago. By the way running between -110 and - 130 myself. Been checking it about twice an hour for a couple of days...
     
  11. CdzNutz

    CdzNutz Member

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    BTW.....Houston TX
     
  12. pc747

    pc747 Administrator
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    If you are having calls drop make a log of it and report every incident to vzw by email and/or calling a tech rep. They take drop calls serious so if its consistent they will have yo look into it.
     
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