The Customer Is Not Always Right

Discussion in 'Off Topic Forum' started by aaf709, Aug 4, 2010.

  1. aaf709
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    aaf709 Nice Guy Premium Member

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    Just saw something that was kinda funny

    From Not Always Right | Funny & Stupid Customer Quotes

    Unlimited Texts, Limited Intelligence

    Cellphone Store | Baltimore, MD, USA
    (After purchasing a cell phone a few hours ago, a teenager and her mom return, saying they’re having difficulty.)
    Me: “What seems to be the problem?”
    Customer’s mom: “She’s having problems sending a text message to her dad.”
    Customer: “Yeah, it keeps saying that it doesn’t recognize his phone or something.”
    Me: “Oh, that’s odd. Here, show me.”
    (The customer types a short message along with her dad’s number, and hits send. After a few moments, a message reads ‘Error: Your message was not sent. Address is not a recognized mobile device’.)
    Me: “Oh…are you trying to text it to his home phone?”
    Customer’s mom:“Yes! Why does that matter?”
    Me: “Because only cell phones can receive text messages. It’s not going to work.”
    Customer’s mom:“What? Since when? Well, she’d like a plan that can do that.”
    Me: “I’m sorry ma’am, it’s not up to me. That’s just how phones work.”
    Customer: “But it’s an unlimited texting plan!”
  2. Backnblack
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    Backnblack Premium Member Premium Member

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    lol....Too bad it's not on camera......
  3. Shadow1173
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    Shadow1173 New Member

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    haha, dang that priceless. I wonder if the cus rep just wanted to laugh at them.