The other day, I got the notification for the 2.1 update. Obviously, I agreed to the update and put the phone in my pocket. Hours later, I took out my Droid which was continuously looping through the booting sequence. I pulled the battery and played with it. I ended up doing a factory reset because nothing else worked. It worked fine for a little bit, but then it stopped working when not plugged in. Whenever my phone boots up, it works fine for about 15 seconds, freezes, and then reboots. I tried another factory reset but I ended up with the same problem. If I have it plugged in to the charger, it works perfectly (although the charging light doesn't light up anymore for some reason). The terrible customer service man at verizon told me I was out of luck because the screen is damaged (scratched). At this point, im extremely angry that i got screwed by this update and now am out of a phone and all the money I spent on it thus far. If anyone has any ideas or anything regarding a way to fix it, I would greatly appreciate it.