texts come in as [page]

Discussion in 'Android Support' started by Cafrdh, Mar 8, 2017.

  1. Cafrdh

    Cafrdh New Member

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    I'm with Metro PCS. I send a text from my Samsung Galaxy J7 to my husbands phone (flip phone). It shows on preview screen fine. He opens the text, all that shows is [page]. This issue just started last week. We had no problems previously. HELP!
     
  2. Jeffrey

    Jeffrey Premium Member
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    Welcome to the Forum @Cafrdh .. what do you mean by page? Is the screen blank?
     
  3. Cafrdh

    Cafrdh New Member

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    When the message is opened, my phone number is followed by the comment [PAGE]. Instead of the message I sent. Then the message says the usual Received. And then the date.
     
  4. Cafrdh

    Cafrdh New Member

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    I tried to send a picture but I got the message the file was too big
     
  5. Jeffrey

    Jeffrey Premium Member
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    Which phone and model is it?
     
  6. Cafrdh

    Cafrdh New Member

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    The phone I'm sending from is a Metro pcs Samsung Galaxy J7. The receiving phone is Verizon flip phone
     
  7. Jeffrey

    Jeffrey Premium Member
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    Have you contacted your carrier and explained the issue?
     
  8. Cafrdh

    Cafrdh New Member

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    That's my next move. I thought I'd try this avenue first. My son has the same phone and carrier as I do, which would be the sending phone. His texts come through just fine. We've come to the conclusion it's my phone
     
  9. Cafrdh

    Cafrdh New Member

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    I plan to contact Metro Pcs tomorrow if I can't find anything on line.
     
  10. Cafrdh

    Cafrdh New Member

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    I was hoping it had to do with some obscure setting on my phone.
     
  11. Jeffrey

    Jeffrey Premium Member
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    I'm thinking it's either the network or the phone. If you send a text to someone else and they receive it ok.. that will rule your phone out...
     
  12. Cafrdh

    Cafrdh New Member

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    All my other texts go through fine. Oddly enough, my texts are the only ones my husband's old phone has a problem with. Frustrating