Text from 6250

Discussion in 'Droid RAZR Support' started by Dawg72, Mar 28, 2012.

  1. Dawg72
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    Dawg72 Member

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    Alright guys,

    I know I have seen something on here before but I can't find it. I have been receiving SEVERAL text messages from a number of 6250and all it says is VZWNMN:1. As I said I know someone else on here has posted about this and stated that it had something to do with Verizon and the back up assistant app. I need to know how to stop these texts. They kept coming in all night last night while I was trying to sleep. What a pain in the butt!!! Thanks for any help you guys can provide.
     
  2. SallyC
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    SallyC Senior Member

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    From Verizon support:

    The 6250 message is a wake up message for the Sync & Connect email component of the Backup Assistant Plus (BUA+) service available on the device. If the device is capable and has the BUA+ client it should understand the 6250 message as the email alert update on the device and not display it as an unintelligible message. We are looking for reasons why the client may corrupt and display it as text. If the email end points are removed from the web (steps here)(see number 10 and 22) and then you re-add them on the device, it should correct the clients ability to interpret the email alert so it doesn't display as text. Give these steps a try, and the alerts should go away.
     
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  3. Dawg72
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    Dawg72 Member

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    Thanks for the help. I removed it all together so lets see if that works.
     
  4. SallyC
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    SallyC Senior Member

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    I hope so - it sounds annoying! From what I've read the automatic sync software is what is sending those messages. And it's doing it every time you receive an email. By removing Backup Assistant you also remove the auto-sync.

    It sounds like Verizon is aware of the issue and working on fixing it.
     
  5. thaDroidz
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    thaDroidz Silver Member

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    looking for other thread... probably in the dinc2 forum as that is the phone we had the issue with.. there is a fix through myverizon account..
     
  6. thaDroidz
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    thaDroidz Silver Member

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  7. FoxKat
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    FoxKat Resident Novelist...LOL! Staff Member Premium Member

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    :yr1:
     
  8. jsh1120
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    jsh1120 Silver Member

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    Been happening to me as well. Receiving text messages from the mysterious '6250' twice each day at 8:39AM and 8:39PM. My wife's identical Razr Maxx is not receiving them and the only difference in the two phones is that I had the BUA+ cloud sync for emails feature turned on and she didn't. In my case, however, the messages (and I'm getting a couple at a time probably because I have two email accounts connected to the standard email client) are VZWPIN: long string of numbers.
     
  9. jsh1120
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    jsh1120 Silver Member

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    Unfortunately, I made the mistake of trying to do a simple notification change on my wife's Maxx three hours ago. She was getting multiple notifications of email coming from Comcast and Gmail as a result of the forwarding built into her Comcast account on the server. One of the results of the nightmare that ensued is that she is now receiving these damn text messages from Verizon every 15 minutes as a result of VZW's email software turning on the BUA+ service that cannot be turned off!

    If it were not for the fact that I hate every other carrier more, I'd leave Verizon. The incompetence of the their software engineers combined with the ignorance of their CS staff is infuriating! (I had to read the VZW support message shown earlier in this thread to the CS person I was dealing with!)

    P.S. In the stock VZW email app (which of course cannot be removed) don't make the mistake of pointing it at the google gmail server. The account can never be removed!

    Rant over.
     
  10. DocsDad
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    DocsDad Member

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    I am getting the message as a text as well. I read over the steps but I am confused. Deleting my aol mail push from the email app will render it useless right? Maybe I'm making a mole hill I to mountain but I am confused. This just started happening yesterday though.

    Sent from my DROID RAZR MAXX using DroidForums
     
  11. thaDroidz
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    thaDroidz Silver Member

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    Is the link I posted above not working for you guys? When my daughter's dinc2 was getting these text I follow those directions and it stop instantly....

    ----posted maxx'ed out----
     
  12. dbsf2004
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    dbsf2004 New Member

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    This is really a [ain in the rear end text. If you turn off cloud sync then you dont get emails. Does anyone know how to get emails from yahoo without getting that crazy text. The link that people are posting does stop the text but also stops emails. I would appreciate any help :)
     
  13. RonsDroid
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    RonsDroid New Member

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    This ^^I tried all the above and lost all of my email services. I had to go back into VZW and turn back on the Cloud Sync then re-install my email services to the phone and I my emails are back. Along with, 6250 vzwnmn:1 and/or :2 txt notification every time an email comes through... There has to be a better answer to this problem. Someone please help!RonDRM
     
  14. dbsf2004
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    dbsf2004 New Member

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    I finally went to the verizon store and the deleted my yahoo email account and downloaded the yahoo mail app. No more texts and loving it :icon_ lala::icon_ lala::icon_ lala:
     
  15. jsh1120
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    jsh1120 Silver Member

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    Just an update based on more conversations with Verizon and with Motorola Android support. Turning off BUA+ (which I never turned on in the first place) appears to have stopped the constant text messages to my wife's phone. At least she's not receiving them constantly. My phone on the other hand seems to be suffering from some other malady with the same symptoms. I get messages from 6250 twice a day at 8:39 AM and 8:39PM. They're bit different from other reports as the message itself begins with VZWPIN rather than VZWMTN. Haven't found the source yet.

    Bumped up to level 2 support this morning and (as I usually discover with Verizon support) the woman on the other end of the line was clueless. All she could offer was that VZW is "aware" of the problem and working on it. The best thing she did for me was to provide the phone number to Motorola Android Level 2 support.

    When I called Motorola the woman I spoke to was considerably more knowledgeable about Verizon's problem than the Verizon rep. In fact she indicated she'd been contacted several times about it by Verizon to find out what she knew. No real help from Motorola, of course. It's not their problem. But I did confirm one interesting fact.

    If you add an account to the standard "email" app on the Razr, there is no way ever to delete it. I don't mean no way to delete the email account. I mean no way to delete the association between the email client app and a particular email account. The best one can do is to turn off synchronization between the account and the phone in settings.

    We agreed that whoever was responsible for QA for the app (it's apparently a Motorola app) should be horse whipped.
     
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