After several suggestions a week or so ago I did take my MotoDroid to Verion to 'fix' (read: 'wipe' the phone') the inabiity to answer incoming calls. In spite of the extremely rude 'NO customer service' rep it was fixed and I'm a happy camper. Many thanks to those who suggested it--it wasn't quite as scary as I expected since I didn't lose much. The Teeny, Tiny question of the day: Before the 'wipe' of my phone, I was able to go directly into voice mail (after the *86) without putting in my password (the one I always forget). Now I don't remember how I did it but it was very handy. Anyone know?