OK so my TB is only 5 weeks old and i think I have a antenna issue in my phone cause it keeps dropping the mobile network. I have reset the phone, I have talked to customer service until i am blue in the face. They said they will send me a refurb phone to replace it but again like i said it is 5 weeks old and i have heard horror stories about the refurb phone Verizion has. has anyone had luck getting a new replacement and are there any suggestions on how ones goes about getting that done. i am beyond sick of getting policy thrown at me i know there has to be away my phone is not that old i think i just got a bad one somehow. love the phone really starting to hate verizion.