There is absolutely nothing that can be done for this proprietary pos. It's a Sony Vaio VGC-RB62G. It. Can't. Be. Helped. Frankly I want to see this 7-yo pile of crap at the bottom of a river. I was doing that. When I was sleeping, when I was working, when I was out of the house. Still doesn't matter, it's wasted time waiting for a brick.