My phone crashed as it has done many times. I pushed the power button expected the screen to come on, but nothing happened. I removed the battery, put it back in, and powered on the phone. It got stuck on the "red eye" screen. I took out the battery and started the phone with the charger plugged in. It loaded the battery screen. I put the battery back in and it said 20% and continued charging. I tried doing a factory reset by holding 'x' and the power button. This took me to the droid screen with the ! in a triangle. I held down the volume up and camera button, but nothing happened. I'd prefer not to do a factory reset. Anyone have any ideas? Thanks!