Stuck on red eye loop when starting phone, need my photos!

Discussion in 'Droid RAZR Support' started by missayubi, Aug 3, 2014.

  1. GoCliffGo05

    GoCliffGo05 DF Super Moderator Staff Member Premium Member

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    Don't reset your phone in recovery... This will wipe everything. Fastbooting or using Matts utility will just reflash the firmware hopefully make the phone boot. You want to make sure if you do flash to not wipe data.

    Sent from my XT1060
     
  2. missayubi

    missayubi New Member

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    Current Phone Model:
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    All I know is that I was on the most recent version available for Droid Razr. Is this something that could be solved by taking my phone into a shop? I'm hesitant because I have heard stories of shops permanently deleting data on peoples phones by accident, and I'm not really willing to take that risk.
     
  3. cr6

    cr6 DF Super Moderator Staff Member

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    Problem is, you won't be able to access you data until you can get your phone to boot up. You might try taking it into a cellphone repair shop. They may be able to get it to boot up for you.

    tap'n on my S5
     
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