Alrighty, I've been trying to do my research and solve this on my own but, at this point, I am feeling overwhelmed by information. My Rezound has been slowly dying over the past couple of months (getting slower, not as responsive, etc). I just reached my eligibility for upgrade from Verizon but wanted to wait until the next line of new phones came out. However, my phone finally died last night. I was checking some stuff on Facebook when it froze up and then shut down. After that it never booted past the HTC white screen (just kept doing this in endless loop). After looking around I found out how to get into the boot menu (holding power and volume down) and I tried Recovery but that didn't work. I even tried factory reset to no avail. A lot of the information I found has to do with unlocked phones or rooting them. My phone is neither...it is just like it was when I received it in the mail and has worked fine for me. My question (finally) is this...how do I recover or get my phone to work again without rooting/unlocking it? Is this even possible? I'm not necessarily opposed to doing this (pretty comfortable with computer stuff) but I'd rather not if I can help it, especially since I just want the phone to last about another month or two. I will keep looking online for a solution but figured I would add a post since this forum has helped answer questions I've had before in the past. Thanks guys!