stuck at moto screen after tying to install update

[edon82]

Wont do anything ...no recovery. Wont factory reset...what can i do??

 

[Einsteindks]

Any way you can let us here know, briefly, what you've done that's led to this incident?

fat-fingered and Maxx-ed out.

 

[FoxKat]

I've heard that the update has broken some phones and they've had to be replaced. Have you tried Verizon Technical Support (800)-922-0204?

If you can't get to recovery, you're pretty much DOA.

 

[Einsteindks]

If recovery is not accessible, and neither is the bootloader (fastboot screen), yep, the pooch is screwed.

fat-fingered and Maxx-ed out.

 

[edon82]

If recovery is not accessible, and neither is the bootloader (fastboot screen), yep, the pooch is screwed.

fat-fingered and Maxx-ed out.

I can get to fastboot but it seems like nothing works...every option just goes to green moto logo and will stay there ..side note ....phone wont stay off if i hold power it starts back up in about 2secs and sticks on logo

 

[edon82]

Any way you can let us here know, briefly, what you've done that's led to this incident?

fat-fingered and Maxx-ed out.

Downloaded ota and installed first time just rebooted normally like i heard would happen
Went back to recovery and reinstalled looked good but failed at the end ...been looping ever since

 

[Einsteindks]

Were you ever rooted? Were you bone-pure stock?

fat-fingered and Maxx-ed out.

 

[edon82]

Were you ever rooted? Were you bone-pure stock?

fat-fingered and Maxx-ed out.

Sorry ....rooted with moto root unrooted before i updated

 

[Einsteindks]

I don't recall motoroot adversely affecting the recovery. The update will reboot once, early, then continue on its own, to reboot after a long time. Not so for you? I haven't heard what happens, exactly, to those pure stock folks that brick. Provided the FXZ file supposed released today, THAT would help you via House of Motor and fastboot screen.

fat-fingered and Maxx-ed out.

 

[edon82]

I don't recall motoroot adversely affecting the recovery. The update will reboot once, early, then continue on its own, to reboot after a long time. Not so for you? I haven't heard what happens, exactly, to those pure stock folks that brick. Provided the FXZ file supposed released today, THAT would help you via House of Motor and fastboot screen.

fat-fingered and Maxx-ed out.

No ...it did reboot once but never fully rebooted the second time ...i can get to the fastboot screen but cant do anything from there...so i have no idea what to do.

 

[Einsteindks]

As long as you can get to fastboot, the flashing program would take it from there...if KitKat FXZ is released. The instructions for HoM are extensive, BUT...take your time. They can work. And, if you're lucky, 'save data' will pay off BIG time!

fat-fingered and Maxx-ed out.

 

[edon82]

As long as you can get to fastboot, the flashing program would take it from there...if KitKat FXZ is released. The instructions for HoM are extensive, BUT...take your time. They can work. And, if you're lucky, 'save data' will pay off BIG time!

fat-fingered and Maxx-ed out.

Thank you for your help ...got fingers crossed

 

[edon82]

Thank you for your help ...got fingers crossed

Any word on an fxz...im still stuck at moto screen and the only fastboot option that does anything is barcode...update ...i hit recovery in fastboot menu for about the thousandth time and it said" Failed to hab check recovery : 0x56 boot up failed

 

[FoxKat]

Nothing yet. It may take a few days to a few weeks. Sorry to be the bearer of potentially bad news, but that's the best I can offer at this time.

 

[Einsteindks]

Somewhere here, they're using the flash for the developer edition Maxx to restore, but without root, a flubbed KK update.

fat-fingered and Maxx-ed out.