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straosphere connection

Discussion in 'Samsung Stratosphere' started by Forcedbyhatred, May 20, 2012.

  1. Forcedbyhatred
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    Forcedbyhatred New Member

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    So my girlfriends stratosphere is dropping 3g like mad. She cant do anything. Post a status on fb or anything. The odd thing if its a vzw issue shouldnt we both have a issue i have a droid 4 and althought i usually dont drop 3g ( we dont live in a 4 g area) should she still being. I turned the phone on and off and tried everything but pulling the sim car/ data reset. Any other ideas. ( today seems like the worst day for it ever its says she has 3g but wont load anything)
  2. eddiekeyton
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    eddiekeyton New Member

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    i would contact verizon. whatever you do dont dual *228 lol.

    Sent from my "completely stock" stratosphere using Droid Forums
  3. acejavelin
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    acejavelin Member

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    I am with eddiekeyton, contact VZW.
  4. eddiekeyton
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    eddiekeyton New Member

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    i meant to say do not dial. sorry for the typo

    Sent from my "completely stock" stratosphere using Droid Forums
  5. VZWSupport
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    VZWSupport New Member

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    Good morning Forcedbyhatred-

    I'm sure this is getting frustrating for your girlfriend. Especially since you are having no problems at all. It does seem like something related to the device, rather than the network, going on. I'd like to look into this with you. Please reach out to us so we can assist. We're available on Twitter @VZWSupport or at vzw.com/contactus.

    Thanks so much,
    ^AE
    Follow us on Twitter @VZWSupport
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