Strange Issue, please help.

Discussion in 'Droid X Tech Support' started by wiltshp, May 24, 2011.

  1. wiltshp

    wiltshp New Member

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    About two days ago my X started acting up. I have never rooted or done anything crazy with it other than d/l market apps. Anyway when I click on apps, it just automatically closes them and takes me back to the main page. It has started randomlly rebooting and sometimes the backlight on the keys won't go off. Even if I am trying to txt or use something that was installed when I got my phone. 5 mins later it will work again shortly. Then it acts back up again. I have rebooted multiple times, and I have taken the battery out? Any suggestions or thoughts would be appreciated. Thanks!
     
  2. brad92

    brad92 Silver Member

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    Turn the phone off and hold the home and the power buttons until you see an Android with an exclamation point. Hit the search key and do a data wipe and also wipe the cache. It will reset your phone. Backup your information before you do it.

    Sent from my DROIDX
     
  3. wiltshp

    wiltshp New Member

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    Brad, thanks for the help. Exactly how to I back stuff up, and where do I back it up too?