Store or over the phone?

Discussion in 'Android General Discussions' started by arty2hottie, Jan 7, 2010.

  1. arty2hottie

    arty2hottie Member

    Joined:
    Dec 8, 2009
    Messages:
    360
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Oregon
    Ratings:
    +0
    Should I wait till monday to have my droid delivered from ordering over the phone, or go into a store right now and buy it? I just hate the way the verizon store by my house has dealt with some of my issues and I hate to give SOME of the those employees a commission of my sale. But I want the phone now I have already waited so long. Am I being dumb and should just suck it up and go get it now?
     
  2. mjs31

    mjs31 Member

    Joined:
    Oct 30, 2009
    Messages:
    870
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    NE Texas
    Ratings:
    +0
    If you want it, get it. My make yourself suffer....If you are like me then waiting a weekend would be hell.
     
  3. yoopermjm

    yoopermjm Member

    Joined:
    Dec 1, 2009
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Upper Michigan
    Ratings:
    +0
    I would say go to the store and buy it. I bought mine over the phone and had a problem with it and it had to be returned. The store will not work with you or replace it. If you start in the mail, VZW makes you STAY in the mail for everything. With all the hassles I endured, I would have rather paid the extra 50 bucks to deal with a face and a place. (BTW I'm happy with my droid now, after all the dust has settled).
     
  4. arty2hottie

    arty2hottie Member

    Joined:
    Dec 8, 2009
    Messages:
    360
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Oregon
    Ratings:
    +0
    hahha ya Im leaning toward that. I wanted it for Christmas but had to wait till after to get my NE2 discount so having to do it through this weekend might drive me crazy when I can get it right now.
     
  5. arty2hottie

    arty2hottie Member

    Joined:
    Dec 8, 2009
    Messages:
    360
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Oregon
    Ratings:
    +0
    Thanks that is good to know about having to send it in if I have a problem.
     
  6. Backnblack

    Backnblack Premium Member Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    11,250
    Likes Received:
    6
    Trophy Points:
    153
    Ratings:
    +6
    Just Do It......You know you wanna....
     
  7. arty2hottie

    arty2hottie Member

    Joined:
    Dec 8, 2009
    Messages:
    360
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Oregon
    Ratings:
    +0
    hahaah Ya just needed a little push from you guys.
     
  8. KZIWarrior

    KZIWarrior Silver Member

    Joined:
    Dec 31, 2009
    Messages:
    2,609
    Likes Received:
    2
    Trophy Points:
    103
    Location:
    Nashville, TN
    Ratings:
    +2
    No other stores locally other than the one "by [your] house?" Don't know where you live but in most cities another store is no more than 10 miles or so, IF that far. But this will depend on where you live. Personally I would go to the store and make them give you some good deals (when I got mine I asked them to do an instant rebate in place of 'mail-in' rebate, waive the activation fees and to give me the second phone ($50) for free since that's what BB was offering on their website, they did everything). But this will depend on the store manager so I'm not promising anything.
     
  9. Edmvr6

    Edmvr6 Member

    Joined:
    Dec 12, 2009
    Messages:
    269
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    NY
    Ratings:
    +0
    Go now!!! Please!....lol
     
  10. arty2hottie

    arty2hottie Member

    Joined:
    Dec 8, 2009
    Messages:
    360
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Oregon
    Ratings:
    +0
    Ya there are other ones a little farther away. See thats the thing, the people that I have dealt with in the past act like robots that can only do what they learned in training. They cant think outside the box. I miss my old verizon store where I used to live. I had a guy that was always so thoughtful and would change stuff that needed to be changed and help me get the best price possible, and he didnt have to run to his manager every time to ask
     
  11. JamesX

    JamesX Member

    Joined:
    Jan 6, 2010
    Messages:
    178
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    If you bought online you can still return it at the store. I just returned mine yesterday.

    Store is good service when they are selling to you. But if you ever have problem with the phone, just call Verizon Customer Support and skip the hassel of the store support.

    Keep in mind if you buy online they ship it over night for free (Fedex deliverys before 3pm but requires signature) and I believe you have a $100 instant rebate (or something) in addition to the discount for Contract.
     
  12. yoopermjm

    yoopermjm Member

    Joined:
    Dec 1, 2009
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Upper Michigan
    Ratings:
    +0
    Wow that is interesting. Then I guess the manager at my store isn't as nice a guy as I thought he was. He said he could not deal with me as I had not purchased it there but over the phone. Hmmm.
     
  13. KZIWarrior

    KZIWarrior Silver Member

    Joined:
    Dec 31, 2009
    Messages:
    2,609
    Likes Received:
    2
    Trophy Points:
    103
    Location:
    Nashville, TN
    Ratings:
    +2
    Call customer service and report him. While you on the phone get them to note your problem and note on your account that they have approved a replacement. The store manager will have NO choice. Oh, but make sure it's a 'corporate' store, not an 'authorized dealer' there may very well be a difference. But if the CS rep on the phone notes your account they should be able to tell you were you can/should go.
     
  14. imiller913

    imiller913 Member

    Joined:
    Dec 8, 2009
    Messages:
    216
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    If it is another store near you I would say go to the other store but if not order it online if you don't want to deal with the people at the store you don't like. If it's that big of a deal to you.
     
  15. yoopermjm

    yoopermjm Member

    Joined:
    Dec 1, 2009
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Upper Michigan
    Ratings:
    +0
    I actually talked to customer service while at that store and they said the same thing, 'you buy on the phone you replace through the mail.' I'm good now, but it was a hassle. They sent one to me overnight, but of course the weekend came into play. That is a corporate store by the way.