Verizon upper tier support says that they have pulled the OTA update. I'll bet some folks wish they would have gotten right instead of rushing it out when it wasn't ready. I don't know if it was pulled or not. Just what they said and everyone knows how that goes. BTW, I updated mine this morning, no problems. Tried to do the wife's tonight and got stuck on the M logo. Sucks. Oh, and no root or any other stuff on it.