Stock phone stuck in activate screen after factory reset.

Discussion in 'Droid Stock Help' started by felbel, Dec 21, 2010.

  1. felbel

    felbel New Member

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    Hello,
    I went searching thru the forum and found this same issue..BUT it was unanswered since september :(

    Please please don't leave me unanswered..

    I did a factory reset on my husbands stock moto droid. Its stuck in the activation screen. I call it states it's been activated successfully but no 3G and it won't go past this screen. Help me!
    I've taken the battery out, turned phone off then on.nothing works.
    Please help me!
     
  2. Backnblack

    Backnblack Premium Member
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    I would stop by a corporate store.

    Has the device ever been rooted?
     
  3. felbel

    felbel New Member

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    No it has never been rooted.

    Thank you for replying
     
  4. BayouFlyFisher

    BayouFlyFisher Rescue Squad
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    Can you reboot into recovery? Here's a set of instructions I found for doing a factory hard reset from there:

    [FONT=&quot]With your Motorola Droid still powered "Off," slide open the keyboard.[/FONT]
    [FONT=&quot]Press and hold the "X" button on the keyboard while pressing the "[/FONT][FONT=&quot]Power[/FONT][FONT=&quot]/Unlock" button, located next to the 3.5mm headphone jack. Continue holding down the buttons until a yellow triangle "Warning Sign" appears on the screen.[/FONT]
    [FONT=&quot]Once the yellow warning sign appears, press the physical "Volume UP" and "Camera" buttons simultaneously until a new menu appears. This may take several attempts before success.[/FONT]
    [FONT=&quot]From the new menu that appears on-screen, go down to the "wipe data/factory reset" option using the Directional-Pad next to the keyboard, and press the "Center" button on the D-Pad to confirm.[/FONT]
    [FONT=&quot]Scroll down to the "Yes -- delete all user data" and press the "Center" button on the D-Pad once more. That's it! When your Motorola Droid is done wiping all saved applications, information, and settings, your device will be back to the factory settings.[/FONT]
     
  5. felbel

    felbel New Member

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    Thank you that's how I did the first reset.
     
  6. BayouFlyFisher

    BayouFlyFisher Rescue Squad
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    Well, I'm suggesting that you do a second one. It can't hurt. Good luck. :)
     
  7. felbel

    felbel New Member

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    Doing that right now :)
     
  8. felbel

    felbel New Member

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    2nd FR didn't work :(
     
  9. BayouFlyFisher

    BayouFlyFisher Rescue Squad
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    Well, time to go stand in line then!! Or you can call tech services and they'll probably overnight a replacement. There is a slim possibility that you'll be able to wrangle an upgrade out of them, but only slim.

    One of the advantages of standing in line is that if they, as I suspect they will, give you a Certified Like New phone, you can look it over carefully while there. That way if it is not "like new" you can swap it immediately.

    Anyway, good luck and have a Happy Holidays!!!
     
  10. felbel

    felbel New Member

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    Thank you very much! Happy Holidays to you and yours as well!
     
  11. felbel

    felbel New Member

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    Could you give a short tutorial on wrangling ;)
     
  12. felbel

    felbel New Member

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    Update : my husband took it in..they called support. it's fixed.
     
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