Stock email app with hotmail, seems black emails.

Discussion in 'Droid RAZR Support' started by LoneWolfArcher, Nov 17, 2011.

  1. LoneWolfArcher

    LoneWolfArcher Silver Member

    Joined:
    Dec 29, 2009
    Messages:
    1,719
    Likes Received:
    426
    Trophy Points:
    128
    Ratings:
    +567
    When I respond to email using the stock email app in hotmail, apparently a blank email is sent. If I check the sent mail folder the response is in the email as expected. Anyone else experiencing this?

    Sent from my DROID RAZR using DroidForums
     
    #1 LoneWolfArcher, Nov 17, 2011
    Last edited: Nov 22, 2011
  2. jtpowell

    jtpowell Member

    Joined:
    Nov 15, 2011
    Messages:
    179
    Likes Received:
    7
    Trophy Points:
    18
    Location:
    Cincninnati, OH
    Ratings:
    +8
    Save yourself trouble and use the Hotmail app which also syncs contacts and calendar.
     
  3. mister_d

    mister_d New Member

    Joined:
    Nov 10, 2011
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Same on my phone .. what gives?
     
  4. LogInName

    LogInName New Member

    Joined:
    Nov 12, 2011
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I had the same problem on my phone. Once I downloaded the Hotmail app it fixed everything.
     
  5. LoneWolfArcher

    LoneWolfArcher Silver Member

    Joined:
    Dec 29, 2009
    Messages:
    1,719
    Likes Received:
    426
    Trophy Points:
    128
    Ratings:
    +567
    I would argue that this is more of a workaround rather than a fix. A fix would be an update to the stock app from Motorola that would fix this issue. I too have downloaded and installed the Hotmail app, and then went into the stock app and removed my Hotmail account. Yes that works but it should be unnecessary.

    And I am not complaining. :) I am simply saying that this should be fixed.
     
  6. luvarabhorse

    luvarabhorse New Member

    Joined:
    Nov 29, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Does anyone know how to essentially "copy" the sent emails text that are forever lost in my phone? My phone was having the same issue sending blank emails, but the text appears in the sent outbox. Anyone have any ideas?
     
  7. shellymc13

    shellymc13 New Member

    Joined:
    Nov 29, 2011
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Me too
     
  8. jrpbulk

    jrpbulk Member

    Joined:
    Dec 12, 2011
    Messages:
    110
    Likes Received:
    4
    Trophy Points:
    18
    Ratings:
    +4
    Me too

    I have the same problem. My hotmail e-mails get through but to each person but only the header and subject line. I receive fine. My gmail works fine. I spent 30 minutes with tier 2 support. It appears this problem is starting to recognized by them. He claimed they are working on a fix that would be pushed out.

    The work around I was given was to use the hotmail app from the Market.
     
  9. lucky472

    lucky472 New Member

    Joined:
    Dec 12, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I'm new to this forum and did a quick search but didn't see anything posted although I will admit I didn't put fourth much effort. I bought a new droid razr and added 2 of my hotmail accounts and also my yahoo email account. I can receive and view all emails with no problem. I've sent a few emails for all 3 accounts and have been told that there is not content (message field blank) and that all they can see if the subject line. I went to the verizon store and at they point they didn't know anything about this, but I did send the associate a test and it was verified. They proceeded to wipe everything out and started me from ground zero again. This was frustrating to say the least. As this was getting done the associate used his razr and hotmail account and sent himself an email and the same thing happened to him. We rebooted mine and set it up again. At this point we tested it again and it had the same error. We then installed the hotmail application which added another icon and this worked at first, but its still a hassle to have to use another application. Now I just tried it again with the new application and I'm having the same issue again. Is this common and what's the fix. I appreciate any and all help. I love the phone otherwise but this is frustrating especially since I had to start from ground zero again and it's still not fixed. ​
     
  10. tjk629

    tjk629 Silver Member

    Joined:
    Jan 5, 2010
    Messages:
    3,040
    Likes Received:
    65
    Trophy Points:
    113
    Ratings:
    +65
    Current Phone Model:
    NEXUS 6
    How do you have hotmail added? Is it by Exchange? I have my Live account on my Bionic and the only issue I have is new emails don't get marked as read over server end.
     
  11. lucky472

    lucky472 New Member

    Joined:
    Dec 12, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    My email still doesnt work. It still sends blank emails. If I go into my sent folder it shows content, but it's blank when you view it. This is the same with both my stock email app and also the new hotmail app (shows a mailbox with the words messaging icon). It's starting to piss me off and I would love some help from someone who has a razr and knows what I'm talking about
     
  12. lohnes

    lohnes New Member

    Joined:
    Jan 2, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Just got off marathon support call with Level 2 Moto - - - seems fixed for me now by the following: Settings....Accounts...Add account...
    Add hotmail to the stock email app as a 'corporate sync' type of email. Enter your 'Username' as your full hotmail email address (not just your short nickname) - leave Domain and Proxy alone and make Server = m.hotmail.com. Keep the 'use secure connection' box checked. We just did this and tested a couple emails and they are NO LONGER BLANK IN THE BODY OF THE EMAIL! Woo-hoo! Life is good.
     
Search tags for this page
android hotmail blank emails
,

droid razor mac blank email

,
droid razr blank email
,
email body blank msn
,
hotmail and stock email client on s4
,
jtpemail msn