Still having g issue with ok Google not responding on lock screen

Discussion in 'Moto Z2 Force' started by SMYDSMITH, Nov 23, 2018.

  1. SMYDSMITH

    SMYDSMITH Active Member

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    I am searching their support just now but I just tried some else.. I turned off show me and retrained ok Google voice model instead of show me voice model and it seems to work. Google does have a warning that voice unlock is less secure and a similar voice recording can be used to bypass lock:) too badd ( they need to improve this.

    I am thinking show me and ok Google together are the issue and maybe not Nova. Unclear.. still testing.

    Separately.
    Also face unlock(which is required for iPhone X and seems to be coming an Apple and cross device standard to Android ) is disabled by administrator. I removed my work apps to test this and I think that may be a corporate remnant.

    Hey Google and Moto please update/fix and make more stable and consistent if you read this ..




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  2. Sajo

    Sajo Diamond Member

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    There will not be a Z3 Force. There is a Z3 and Z3 Play.

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    #14 Sajo, Dec 5, 2018 at 10:10 PM
    Last edited: Dec 6, 2018 at 6:14 AM
  3. Sajo

    Sajo Diamond Member

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    Show Me is a Moto specific function. OK Google is an Android function available on all Android phones. They are separate and do not work together.

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    #15 Sajo, Dec 5, 2018 at 10:14 PM
    Last edited: Dec 6, 2018 at 10:00 AM
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  4. bruben7886

    bruben7886 Diamond Member

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    Tried it @Sajo. Awesome!. Disabled motto voice ("show me" don't do much anyways).
    Working as advertised now. Thanks!
    Now.... Of Google would only fix their smart Lock......

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  5. Sajo

    Sajo Diamond Member

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    Thanks for the confirmation. And I stand slightly corrected. You can use Show Me commands and OK Google commands on the phone. Show Me doesn't unlock my phone since it isn't really meant to, it just displays screens like My Calendar, Weather data, etc. It will display those as a fade in ~ fade out screen even when the screen is locked. But Show Me doesn't unlock the phone to take actions, like OK Google. That functionality does unlock the phone so it can perform tasks. As I stated before, if you setup Moto Voice for Show Me first, and then try to use OK Google later I don't think it works very well. Buy if you wipe out your Moto Voice voice model and start over setting up Google first, then OK Google hands free commands seem to work good, which you confirmed.

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  6. SMYDSMITH

    SMYDSMITH Active Member

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    Are you telling me there is no upgrade path from my phone to a similar one even next year. Did they announce there won't be a force version officially and the the shatter shield line feature is not going g to be I. Another model? I may have to go with whatever the mist shatter resistant phone is and by spare Z2 forces in the meantime.

    ??? How break resistant is the Z3 regular like compared to the 2 force,?

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  7. SMYDSMITH

    SMYDSMITH Active Member

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    So I finally get that question answered and buy into using Moto mods that are getting rare and there might not be an upgrade to a shatter shield or break resistant phone?


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  8. Sajo

    Sajo Diamond Member

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    I am telling you that there is no Z3 Force this year, 2018. There is a Z3 and a Z3 Play, both with Gorilla Glass. We don't know what Moto is going to do next year. They initially confirmed three years of compatible Moto Z phones (where all Moto Mods work on all three years of phones). They did that, three generations of Moto Z, and all Moto Mods are compatible. Will there be another Moto Z in 2019? No one knows. If there is a Moto Z4, will there be a Force model? No one knows. As far as screen breaking on the Z3......it's Gorilla Glass so it breaks when dropped like every other phone on the planet. Gorilla Glass is not break resistant.

    Edit: Just to caveat, I certainly hope that Moto continues the Shattershield lineup and provides some kind of "Force" phone in 2019. I hope so. But I doubt it. Shattershield got a bad rep for being too soft and scratching too easily. The Moto Forum is full of posts complaining about scratched screens. My guess is that they discontinued the technology because too many people complained about scratches. I guess they should have put a free screen protector in the box and a big NOTE right on top of the phone explaining what Shattershield is and stating to install the screen protector. I guess we will have to wait & see what 2019 brings. But if they were going to continue Shattershield I don't think they would have skipped the Z3 just to wait for a new phone in 2019, if they wanted to continue Shattershield they would have made a Z3 Force in 2018. I could be wrong, but I think Shattershield ran its course & we had three great unbreakable screens (Turbo 2, Z Force and Z2 Force).

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    #20 Sajo, Dec 11, 2018 at 8:19 AM
    Last edited: Dec 11, 2018 at 1:08 PM
  9. Sajo

    Sajo Diamond Member

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    Of course Google provides that warning, it's a standard warning alerting people that the possibility exists for someone with a similar voice to unlock your phone. But that would mean that they have to either have your phone in their possession to do any harm......or you aren't paying attention to the fact they unlocked it and are using hands free commands. It's secure enough in my opinion, that's just Google's standard security warning.

    Face Unlock is available on all my Moto Z2 phones, so I would agree that the work apps you had still have some Device Administrator remnants left behind and are keeping that greyed out.

    Show Me and OK Google both work on my phone, but please read my last few posts. There is nothing for Moto to "fix". Show Me was never designed to unlock the phone, it doesn't perform hands free functions like Google. Show Me is just that......it shows you information, like your Calendar, weather, etc.

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