SPen IS Getting Stuck In The Galaxy Note 7

Discussion in 'Android News' started by DroidModderX, Aug 21, 2016.

  1. DroidModderX

    DroidModderX Super Moderator
    Staff Member Premium Member

    Joined:
    Oct 6, 2011
    Messages:
    5,690
    Likes Received:
    2,115
    Trophy Points:
    478
    Ratings:
    +2,234

    Last year we had a bit of a "Gate" situation with the Note 5 Spen. A few very unsuspecting knuckle heads decided to insert the Note 5 Spen backwards. This turned into a pretty sticky situation for Samsung who thought their customers would have enough common since to not need a play by play walk through to know not to stick the pen in backwards. Of course accidents do happen and if you are absent minded enough you may have accidentally inserted your SPen in backwards. It turned out their was a blurb inside the Note 7 manual telling you not to insert the SPen in backwards. When this started happening to consumers Samsung said "refer to your manual".

    Luckily Samsung fixed the stuck backwards SPen in the Note 7. Unfortunately it seems that inserting your SPen into the Note 7 the correct way can cause it to be stuck. If your push to far the clicky top catches a seal and their is not enough space to dig the SPen out of the cavity. This is not an isolated issue. Many users have already jammed their SPen in their Note 7. This is kind of an annoying issue, and Samsung can't seem to catch a break with the SPen gate! Has this happened to any of you?
     
  2. cr6

    cr6 Super Moderator
    Staff Member

    Joined:
    Apr 1, 2011
    Messages:
    8,371
    Likes Received:
    5,883
    Trophy Points:
    1,778
    Location:
    NW Rocky Mtn region
    Ratings:
    +6,714
    Current Phone Model:
    Galaxy S7 Edge
    Twitter:
    @dronewolfmedia
    This boggles my mind! SERIOUSLY! I'm sitting here playing with the wife's Note 7 after reading Shanes article and I honestly can't see how someone could shove the pen in SO hard that it would get stuck. You can't insert the pen backwards and you aren't required to only insert it one way, meaning you can insert it with the button up or down, and it clicks into place nicely with minimal effort. You would literally have to JAM it into place in order to get it stuck.

    One would think that spending almost 900 bucks on such a high end device, that you would treat it with care. But even then, it's not like you have to handle it with kid gloves either!
    SMDH

    S5 tap'n
     
    • Like Like x 7
  3. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    Agreed, but you know people. Things often have to be designed to be idiot proof in order to avoid similar issues.

    Sent from my XT1585 using Tapatalk
     
    • Like Like x 5
  4. xeene

    xeene Gold Member

    Joined:
    Jun 28, 2010
    Messages:
    3,108
    Likes Received:
    906
    Trophy Points:
    208
    Location:
    usa
    Ratings:
    +1,044
    When you are in a rush you tend to overexert doing basic physical tasks without even realizing it.
     
  5. cr6

    cr6 Super Moderator
    Staff Member

    Joined:
    Apr 1, 2011
    Messages:
    8,371
    Likes Received:
    5,883
    Trophy Points:
    1,778
    Location:
    NW Rocky Mtn region
    Ratings:
    +6,714
    Current Phone Model:
    Galaxy S7 Edge
    Twitter:
    @dronewolfmedia
    So true FoxKat, so true. It already seems completely idiot proof "as is", that's why I'm so amazed this is even an issue. But it makes complete sense that the guy had to argue with T-Mobile for an hour to get them to send him a replacement. IMO, it sounds like maybe this guys 4 y/o got ahold of his device and was playing around with the Spen and jammed it there and now he wants a replacement without having to pay for it, all the while thinking that if he threw it up on YouTube it might somehow validate his claim.
    Is there something in the water....besides toxic fluoride? Seems like the average nationwide IQ levels have been plummeting lately. LOL!


    S5 tap'n
     
    • Like Like x 1
  6. jstafford1

    jstafford1 Super Moderator
    Rescue Squad

    Joined:
    Nov 15, 2009
    Messages:
    11,344
    Likes Received:
    1,686
    Trophy Points:
    573
    Location:
    Hebron, Oh.
    Ratings:
    +1,829
    Twitter:
    jstaff79
    I havent been abke tp get my Spen stuck either way...only thing that bugs me about it is getting to it with a case on is a little more difficult. But sounds like some are bending the pen to get it caught under the bezel.

    Sent from my SM-N930V using Tapatalk
     
    • Like Like x 2
    • Agree Agree x 1
  7. cr6

    cr6 Super Moderator
    Staff Member

    Joined:
    Apr 1, 2011
    Messages:
    8,371
    Likes Received:
    5,883
    Trophy Points:
    1,778
    Location:
    NW Rocky Mtn region
    Ratings:
    +6,714
    Current Phone Model:
    Galaxy S7 Edge
    Twitter:
    @dronewolfmedia
    Good point about the case J.... depending on how the cut out is. The wife's has a decent cut out on her case. [​IMG]
    Now if the cutout was similar to her headphone jack cutout, that could definitely be an issue with insert & remove the spen.

    S5 tap'n
     
    • Like Like x 1
  8. jstafford1

    jstafford1 Super Moderator
    Rescue Squad

    Joined:
    Nov 15, 2009
    Messages:
    11,344
    Likes Received:
    1,686
    Trophy Points:
    573
    Location:
    Hebron, Oh.
    Ratings:
    +1,829
    Twitter:
    jstaff79
    Mines got a decent cutout...but i got big fingers too. But I'm still pretty careful with the Spen. I guess it all comes down to that. Just be careful and probably won't have any issues.

    Sent from my SM-N930V using Tapatalk
     
    • Like Like x 2
  9. shockracer

    shockracer Active Member

    Joined:
    Jan 15, 2011
    Messages:
    433
    Likes Received:
    153
    Trophy Points:
    43
    Location:
    Northern, CO
    Ratings:
    +184
    I can't see it getting stock either, if you are treating the phone with a little respect. The only thing I've caught with mine is if you bump the bottom hard enough (phone vertical, moving downward and stop it like a light drop) the S-Pen will slide out. So now if I bump it hard I'll make sure it's not falling out.
     
    • Like Like x 1
  10. Miller6386

    Miller6386 Developer
    Developer

    Joined:
    Oct 22, 2011
    Messages:
    2,294
    Likes Received:
    1,595
    Trophy Points:
    1,363
    Location:
    Beer Tent Capital of The World
    Ratings:
    +1,740
    Current Phone Model:
    Note 4
    Twitter:
    CoreyFMiller
    I had mine get "stuck" but upon further inspection it wasn't actually stuck. The clicker part failed to "release" or click which gave me no way of removing it without prying it out. I had to get it out and "click" it multiple times to get it to function again.

    Sent from my SM-N930V using Tapatalk
     
  11. cr6

    cr6 Super Moderator
    Staff Member

    Joined:
    Apr 1, 2011
    Messages:
    8,371
    Likes Received:
    5,883
    Trophy Points:
    1,778
    Location:
    NW Rocky Mtn region
    Ratings:
    +6,714
    Current Phone Model:
    Galaxy S7 Edge
    Twitter:
    @dronewolfmedia
    That's a bummer! I'd return it for a replacement Miller. If the spring is already giving you problems after just a few days....

    S5 tap'n
     
    • Like Like x 1
  12. Miller6386

    Miller6386 Developer
    Developer

    Joined:
    Oct 22, 2011
    Messages:
    2,294
    Likes Received:
    1,595
    Trophy Points:
    1,363
    Location:
    Beer Tent Capital of The World
    Ratings:
    +1,740
    Current Phone Model:
    Note 4
    Twitter:
    CoreyFMiller
    I would but I can't make it duplicate the issue now. It was just that once Saturday or Sunday whenever it happened.

    Sent from my SM-N930V using Tapatalk
     
Search tags for this page

note 7 spen

,
note 7 stylus getting stuck