Some SMS Messages received start new thread, then disappear

Discussion in 'Android Support' started by EllieB, Sep 22, 2014.

  1. EllieB

    EllieB New Member

    Sep 22, 2014
    Likes Received:
    Trophy Points:
    Current Phone Model:
    Motorola Moto G

    I have a Motorola Moto G.

    I have a problem with some (but not all) SMS messages disappearing after they have been received.

    I am able to see them when I click on the message received notification. It looks like they are starting a new thread, but I am then unable to access this thread through messages. I am sometimes (but not always) able to see this thread when another message is received from the same contact.

    I can access other threads (i e from the same contact) in messages.

    I use the stock SMS app. I have tried switching to Hangouts, but the same thing happens.

    Has anyone had the same problem, or does anyone have any idea for fixing this?

Search tags for this page
moto g disappearing text messages

how do you retrieve text messages that have disappeared on a moto g

text dissapears on moto g