Some apps not loading

Discussion in 'Android Tech Support' started by Whatsherface162, Dec 11, 2016.

  1. Whatsherface162

    Whatsherface162 New Member

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    Some of my apps (Pandora, Pokémon go, and Tumblr) are not loading on my Samsung Galaxy S7 when I am on my home wifi. Other apps and roku work just fine. I can load those apps when not on wifi. I tried airplane mode, WiFi on, and it didn't work. I've cleared the cache on these apps, restarted my router, my phone, etc. Nothing works. When I load the app on data and turn it to my home wifi, the apps work for a little bit (few minutes to an hour).
    I really don't know what else to do. I'm not very tech savvy either. This has been going on for a few days.

    Also, sometimes my phone won't connect to my home WiFi. I'll click connect, input password and it says it's wrong, when I know for a fact it isn't. After trying for like 30 mins it will connect out of the blue. I'm at my wits end.
     
  2. droidprincess

    droidprincess Super Moderator
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    What is your internet speed? We currently have very slow DSL at 8mbs, and some apps will not work properly for me... Tumblr being one of them. Also, how many devices do you have connected to your home wifi? I can watch Netflix on my smart tv and browse Facebook on my phone but if I switch to YouTube then Netflix stops working...


    Sent from my Sexy IPhone 7+
     
  3. droidprincess

    droidprincess Super Moderator
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    Also... Welcome to Droidforums!!


    Sent from my Sexy IPhone 7+
     
  4. Whatsherface162

    Whatsherface162 New Member

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    I'm not for sure my Internet speed or where to find that. This problem did just start happening within the past week though, so I'm perplexed why all of a sudden.

    The problem with logging onto my WiFi has been happening for months.
     
  5. Lana30

    Lana30 Member

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    I ran into the same problem. I noticed I had battery saver mode on, which limits certain background data to save power. I turned it off and rebooted and all my apps worked fine on data. I hope this helps!

    Sent from my SM-J500M using Tapatalk
     
  6. Whatsherface162

    Whatsherface162 New Member

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    They do work on data, some just don't on my home wifi.
     
  7. martinsmith

    martinsmith New Member

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    check your WiFi connection settings...
     
  8. Whatsherface162

    Whatsherface162 New Member

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    What am I looking for?
     
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