[Solved] saving/opening email attachments

Discussion in 'Samsung Galaxy S4' started by rogncincy, Jan 16, 2014.

  1. rogncincy

    rogncincy New Member

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    Why won't my father in laws AOL email attachments open on his S4? They have been opening. The last two days he hasn't been able to open them. Can't preview or save them.
     
  2. leeshor

    leeshor Gold Member

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    Did it just start or was it a problem from the start? You may want to remove the account, restart then add it back in. Might help, couldn't hurt.
     
  3. rogncincy

    rogncincy New Member

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    It just started two days ago. He has had the phone for about three weeks. No problems up until a few days ago.
     
  4. leeshor

    leeshor Gold Member

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    Try removing the account and adding it back. That frequently solves several problems that would otherwise take time to track down.
     
  5. rogncincy

    rogncincy New Member

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    Removing and adding the account worked. Attachments are opening now. Thanks!
     
  6. leeshor

    leeshor Gold Member

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    Good deal. I marked it solved and modified your title so it may help someone else.
     
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