My maxx shut off in the night and won't turn back on, white light stays on when I try and charge it but it won't reset while holding power/volume and it won't turn back on. Thinking that I was screwed and I'd have to buy a new phone, i figured hey why not open it and see if there's anything I can do. Turns out since it was a refurb from my asurian insurance plan they will send you a new one for free as long as you didn't drop or water damage the phone. Are they going to be able to tell I opened the phone? They said they would charge my card full phone price to my credit card and obviously this really concerns me b/c if I have to buy a full price phone I'd at least like a new phone of the model of my choosing. Thanks any input is appreciated!