sms crash & delete

Discussion in 'Android Tech Support' started by levi76, Jun 4, 2010.

  1. levi76
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    levi76 New Member

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    I have the moto droid. My default sms messengs app crashes several times a day. When this happens all my threads and messages are deleted. When I open the app it will say not responsive and I have to force close. If I try to open the messages app again I get the force close screen and must turn my phone off and back on. This happens several times a day and can't be good for my phone. I have the free antivirus installed and it says my phone is very clean so what could cause this?
  2. levi76
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    levi76 New Member

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    new phone btw

    This phone is only 2days old as I had it replaced. Hope you guys can help me.
  3. geetarspaz
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    geetarspaz New Member

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    that happened to me quite a lot. nothing solved it until getting a new phone. sorry:/
  4. Backnblack
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    Backnblack Premium Member Premium Member

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    Have you tried another app like Handcent?
    If so does it happen with both handcent and the native app?

    You might want to do a factory reset to see if that will clear up the problem.
  5. levi76
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    levi76 New Member

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    how

    How do I factory reset? And no but I will try handcent first.
  6. levi76
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    levi76 New Member

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    handcent

    I downloaded handcent and at first it crashed I think 5 times. But it did not delete my texts, but now after it "calmed down" its been working pretty good. I'll keep you posted if it crashes bad again.
  7. levi76
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    levi76 New Member

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    solved

    Problem solved. I took phone to verizon store today, they had me uninstall the antivirus app nd now it works fine, both normal sms and handcent work like a charm.
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