I got my Bionic back in October 2011, and it's in like-new condition, but now a slight impact, like a bump on the side or putting the phone in my pocket causes a hard reset. Anyone else have this problem? Luckily, I brought it into a Verizon store and got a certified replacement coming in the mail free of charge. It's stock with an official Motorola extended battery bought from the Verizon website. However, the hard reset is reproducible with the standard battery and case as well. Hopefully I'm the only one!