I bought my phone the day that it came out with no issues, until this past Tuesday. Ever since then I have had no signal, tried resetting the phone, pulled the battery, airplane mode on/off, wiped the phone to its original state..(no new apps etc., the day it quit) So this morning I took the phone into a Vzw store, the girl I talked to there plugged the phone into a charger, wiped the phone, and I had full service and it worked fine after that like it SHOULD. I synced my contacts, installed youmail, and since have had no service again! ( I wiped the phone prior to her doing it, but it didn't do anything, and have wiped it again at home since, but nothing still ) It will show a red line through the signal bar, but will never show 3g/1x etc.,.. The fact that this girl fixed it this morning made me think that it's a software issue and not a hardware problem. Anyone have any ideas or solutions? I'm up for anything at this point.. ** Signal strength is -120 dBm, 0 asu, mobile network state says disconnected, mobile network type says unknown.