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Signal issues..Droid X

Discussion in 'Android Tech Support' started by kylec922, Aug 1, 2010.

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  1. kylec922
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    kylec922 New Member

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    I bought my phone the day that it came out with no issues, until this past Tuesday. Ever since then I have had no signal, tried resetting the phone, pulled the battery, airplane mode on/off, wiped the phone to its original state..(no new apps etc., the day it quit)

    So this morning I took the phone into a Vzw store, the girl I talked to there plugged the phone into a charger, wiped the phone, and I had full service and it worked fine after that like it SHOULD. I synced my contacts, installed youmail, and since have had no service again! ( I wiped the phone prior to her doing it, but it didn't do anything, and have wiped it again at home since, but nothing still )

    It will show a red line through the signal bar, but will never show 3g/1x etc.,.. The fact that this girl fixed it this morning made me think that it's a software issue and not a hardware problem.

    Anyone have any ideas or solutions? I'm up for anything at this point..

    ** Signal strength is -120 dBm, 0 asu, mobile network state says disconnected, mobile network type says unknown.
  2. hookbill
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    hookbill Premium Member Premium Member

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    I think you're having a problem with the tower. Call Verizon, explain what you have done and they will write up a trouble ticket for you. It will take about 4 days for them to fix it, but they will fix it.

    If after 4 days you don't see an improvement call them back and ask for a status on the ticket. This should get resolved fairly easy.
  3. Abe21599
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    Abe21599 RS/Moderator

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    is it just in your house or in general with the phone?
  4. hookbill
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    hookbill Premium Member Premium Member

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    Closed because of cross posting. Please do not do that, it is not allowed. Only one thread per subject in one area. If it belongs somewhere else we will move it.
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