I woke up this morning, took it off the charger and was looking at it in profile and noticed the screen part was absolutely bowed out toward the middle on both sides. The opening at the widest is probably about 1/32" wide. The top and bottom are sticking to their normal position and the phone works perfectly...but something is seriously wrong here. Taking it back to Best Buy tomorrow and hoping for the best. No it's never been dropped. Grrrrrrrrrrrrrrrrrrrrrr. Wondering if they can fix it on the spot. I'd hate to exchange it for a refurb but I can't walk out without a working phone.