Set Up Charter email on the Droid HTC phone

Discussion in 'Android General Discussions' started by Ras, Jan 3, 2010.

  1. Ras

    Ras New Member

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    FYI: spent approximately 2.5 hours with chatting, phone different times to figure out how to set up the personal email on my new phone. This set up was successful and I would like to share so someone else can avoid the pain.
    General Setup Instructions – Verizon Droid HTC phone email
    · You will need the following information to allow your Droid phone to connect to mobile.charter.net.
    · Email address: username@charter.net
    · Username : username@charter.net
    · Make sure you enter @charter.net after your username or you will be unable to login.
    · Password: The password you use to login to your e-mail account
    · Incoming Mail set-up:
    · Protocol: This setting should be on for POP
    · POP server: pop.charter.net
    · Security type: none
    o Server Port: 110
    · Outgoing Mail set-up:
    · SMTP server: mobile.charter.net
    · Security type: SSL
    o Server Port: 587
    o Note:
    · If applicable: a login will be required when sending and receiving mail.
     
  2. GVLBob

    GVLBob Member

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    I prefer to set up my Charter mail as IMAP so I have access to my online folders.
     
  3. Puffy

    Puffy New Member

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    :icon_ banana::icon_ banana::icon_ banana::icon_ banana::icon_ banana::icon_ banana: Oh yeah!
     
  4. NuclearTiger

    NuclearTiger New Member

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    Thanks for the help, guys! This thread was very useful! :motdroidhoriz:
     
  5. shakitten

    shakitten New Member

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    I finally got my charter e-mail to work thanks to this post! Yeah!! Thank you so much!
     
  6. kruegersc

    kruegersc New Member

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    Thank you. Got it squared away quickly with your info.
     
  7. MistressLovelady

    MistressLovelady New Member

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    Wahhhh! It's not working for meeee!!!

    I've gone through it several times... nothing works! I just get the error message "Setup could not finish - Unable to open connection to server"

    I followed the above instructions exactly

    Then I tried putting in exactly the same info that my outlook express acct has on my computer (smtp.charter.net instead of mobile.charter.net) but I suppose the port number is probably different though.

    I tried doing IMAP, like the one responder suggested... nothing works!!!


    WHYYYYYY!!! I thought maybe I'd try calling Charter and asking them for help...:confused:
     
  8. knightmd

    knightmd New Member

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    this worked on my phone

    but charter says thay are changing the incomming server from pop.charter.net to mail.charter.net

    the following is from Charter's site.

    You will need the following information to allow your Smartphone to connect to mobile.charter.net.
    Username : username@charter.net
    Make sure you enter @charter.net after your username or you will be unable to login.
    Password: The password you use to login to your e-mail account
    SSL : This setting should be on for both SMTP and IMAP
    SMTP: mobile.charter.net
    • Port 587
    • Note: If you cannot specify a port on your device - try mobile.charter.net:587
    IMAP: mobile.charter.net
    • Port 993
    • Note: If you cannot specify a port on your device - try mobile.charter.net:993
    If applicable: a login will be required when sending and receiving mail.
    Please refer to your manufacturers Knowledge Base or Technical Support with additional questions.
     
  9. Schimm

    Schimm Member

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    Many thanks!
     
  10. lmartins6746

    lmartins6746 New Member

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    So am I the only one getting certificate errors when trying to setup IMAP for charter on my phone?

    It is the Incredible with Android 2.2.
     
  11. BodyBagz

    BodyBagz Active Member

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    Weird...when I set Charter up on my X, I used these settings

    pop.charter.net as the POP
    smtp.charter.net as the SMTP
    Port 25 as the outgoing port.

    Has worked flawlessly so far...:)
     
  12. BodyBagz

    BodyBagz Active Member

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    Ummm, I guess I spoke too soon...flawlessly was not the right word. I could receive e-mail, but sending it out was not working...until I changed the SMTP from "smtp.charter.net" to "mobile.charter.net"...as was posted earlier in this thread...:)
     
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