FYI: spent approximately 2.5 hours with chatting, phone different times to figure out how to set up the personal email on my new phone. This set up was successful and I would like to share so someone else can avoid the pain. General Setup Instructions – Verizon Droid HTC phone email · You will need the following information to allow your Droid phone to connect to mobile.charter.net. · Email address: email@example.com · Username : firstname.lastname@example.org · Make sure you enter @charter.net after your username or you will be unable to login. · Password: The password you use to login to your e-mail account · Incoming Mail set-up: · Protocol: This setting should be on for POP · POP server: pop.charter.net · Security type: none o Server Port: 110 · Outgoing Mail set-up: · SMTP server: mobile.charter.net · Security type: SSL o Server Port: 587 o Note: · If applicable: a login will be required when sending and receiving mail.