Serious storage problem

Discussion in 'Samsung Galaxy S5 Discussions' started by Bluesman2008, Oct 13, 2015.

  1. Bluesman2008

    Bluesman2008 Active Member

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    Tonight, I was just downloading a PDF file sent to me by the office and get a popup saying I'm low on local storage and I should delete stuff. Well, I have a 64gb card I added and I've been moving apps, photos and music to the external card all night and I'm still getting the low storage thingy. Do I have to go back to Best Buy and get more internal memory?? Here's the storage page. I can't fathom that, after moving so many huge apps to the external card that I can still have only 279mb left. Not after all the apps I moved. Is there a bigger problem here??

    storage.jpg
     
  2. Jeffrey

    Jeffrey Premium Member
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    Have you restarted your phone after you moved the Apps?
     
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  3. TisMyDroid

    TisMyDroid Super Moderator
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    Most of your space is being used by miscellaneous files. Not sure why your graph doesn't show pictures-videos and audio- music separately but I assume that's included as part of misc files. Make sure you move all your pics, videos, music, documents and downloaded files to your ext card. That should free up a lot of space. You can also clear your cache data partition by going into system recovery which will clear up a little more space.

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  4. Bluesman2008

    Bluesman2008 Active Member

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    Yes. And deleted all the cache files on restart.

    I moved all the pictures (lots) and audio/music files (lots) but didn't move documents. I'll try that too.
     
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  5. Bluesman2008

    Bluesman2008 Active Member

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    Dumb question. Where are the documents stored? I looked in the file manager but didn't see any.

    Also,if worst comes to worst, I guess I can add more internal memory, no?
     
  6. Jeffrey

    Jeffrey Premium Member
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    When we refer to internal memory, we refer to RAM. No you can not add RAM to the S5. You can add a larger SD card but that will not solve your issue. You need to move those files as @TisMyDroid suggested.
     
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  7. TisMyDroid

    TisMyDroid Super Moderator
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    Some documents will be stored in the downloads folder, some may be in a documents folder and most pdf files will be in Adobe Acrobat or Adobe Reader folders.

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  8. Bluesman2008

    Bluesman2008 Active Member

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    I have larger card but I'm only using about 10% of the 64gb card I've got now. I found only a few docs in the Adobe folder and nowhere else. Right now, I've cleaned out about every thing I can and I've moved everything to the external card that I can. Right now I've got about 645gb of space. I guess it is what it is.
     
  9. Jeffrey

    Jeffrey Premium Member
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    I would like to see another Storage screen shot..
     
  10. nonnasmyladie

    nonnasmyladie Member

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    I had the same exact issue. In my case I discovered that there was a ton of media being stored as "miscellaneous files." If you store all your media on your SD card then you open up podcasting app/google music/gallery and delete the media then all of a sudden you will see 3gbs open up. The number under "miscellaneous files" will go down but the graph will actually remain the same showing that your device is full.