My phone was working fine until about a week and a half ago! I took it to verizon because I was having serious battery issues. He said that I was in global mode and that it was what wwas draining my battery so he turned it off. But that didn't work. When I don't have service (which is all the time recently) it constantly asks me if I want to go into global mode. It is running super hot when ok have data turned on. Andy battery is dying within 4 hours if being used. When I got the phone I could leave my data on all day at work and still have 20% in 9 hours. I tried a factory reset to see if that would fix the problem and it didn't. Also I can't get My pictures to save to my sd card. help!!!