seidio innocase wont stay on..

Discussion in 'Android Accessories' started by flicek88, Jan 10, 2010.

  1. flicek88

    flicek88 Member

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    Today the case came in the mail which was a nice surprise since I orderd it 3 days ago. Excitedly I went to install the case on my droid. Bottom snapped in perfectly - great. Now for the top part...1 hour later I still could not get the forth and final clip to snap in. Its the clip located under the back key. After reading all the rave reviews of this case I'm truly disappointed. Anyone else have this issue? Did u get a free replacement or a refund? Seidio doesn't take calls on weekends so I'm growing impatient while this stubborn case sits on my desk mocking me.
     
  2. NickWgnr

    NickWgnr Member

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    I don't know what to tell you... More helpful information may come with pics?



    Wagner :motdroidvert:
     
  3. flicek88

    flicek88 Member

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    Pictures might show that the clip isn't as big as it ahould be. I can't get my camera to clearly show this. If I rub my finger over the clip it certainly isn't as prominent as the clips on the upper part of the case.
     
  4. yudan

    yudan New Member

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    actually I got the same problem with you. I sent them a e-mail and they said they will mail me a free replacement soon.
    By the way, which color did you get? I just wanna know if it is the problem of specific color.
    (i got a purple one)
     
  5. flicek88

    flicek88 Member

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    That's good to hear that they sent you a free replacement. I ordered the black case. I'm wondering if I should have ordered the body glove instead. But the bg is one fugly looking case. At this point I just want something that works.
     
  6. Spartan

    Spartan Member

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    I have the black case. Received it a week ago and it snapped on and fits perfectly. Works great with the holster. For what its worth, you did follow the directions, starting at the bottom (near the microphone) and with the top open to install the top cover?
     
    Last edited: Jan 10, 2010
  7. flicek88

    flicek88 Member

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    Are the clips the same size on the screen piece? The clips on the bottom part of the case, nearest the soft touch keys, are noticebly smaller than the clips near the headphone jack.
     
  8. Spartan

    Spartan Member

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    Not sure if they are the same size. Not sure I want to take mine off now! But try starting a the bottom near the soft keys and going to the top. Make sure the slide is open.
     
  9. flicek88

    flicek88 Member

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    O
    Thanks for the advice, but I spent an entire hour trying just about everything possible to get it to stay on with zero success. Nothing's perfect. I'm just a bit jaded because I got the seidio thinking it's the best case for the Droid. A case that stayed clippped in while remaining sleek and comfortable to use. In hindsight this case is a bit over priced. I'm looking at the body glove on Amazon and its only 14.95 for the oem case that comes with a belt clip. The body glove also has the velvet stuff on the inside of the case. I'm starting to think the seidio case is a rip off. I guess I'm a bit biased ATM since I'm one of few people who got a defective case, but still for 30 bones, I expect this little piece of plastic to clip on. If I wanted this headache I could have bought the 2 dollar case off ebay.
     
  10. Spartan

    Spartan Member

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    I hear ya, but this is a new case for them and their customer service is great. I'd contact them and they'll send you a replacement cover. It should fit with no problems. IMO this case is much better than the BG, especially when used with the holster. Good luck!
     
  11. seidioseidio

    seidioseidio Member

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    PLease PM me your order #. we will take care of it Monday.

    Sorry for the problem.

    Seidio
     
  12. Spartan

    Spartan Member

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    Thats why I buy from them! Great customer service.
     
  13. yudan

    yudan New Member

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    i think we are unlucky to receive a unusable cover.
    just wait for the replacement and everything goes fine
     
  14. sqpeg

    sqpeg New Member

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    or not.

    my replacement cover (burgundy) did not fit, either.
     
  15. yudan

    yudan New Member

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    so did u got the third replacement?