Seidio Innocase Surface left hinge

Discussion in 'Seidio' started by peterbehr, May 22, 2010.

  1. peterbehr

    peterbehr New Member

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    Hi guys,

    So I was really excited to receive a new maroon Seidio case for my Droid Eris today, but I found that, and this is to nitpick, the left side does not snap tightly at the margin between the two pieces like the right side does. I'm referring to to the slight lip on the outer edge of the case (right next to the screen) which snaps around the lower half to keep them together on that edge. There is also a little roughness compared to the right side.

    I've seen a few forum messages describing similar behavior, but usually written off as possibly a breakage caused by the user. But I'm wondering if this is a problem you've seen a lot of before?

    Is this behavior accepted, or can I get a replacement case? Other than this problem, I think this is probably the best case for the Eris on the market today, and definitely would like a model that doesn't have this issue. Thanks for your help and many thanks for maintaining a customer service presence on this board.
     
  2. peterbehr

    peterbehr New Member

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    Anybody here?