I recently purchased a brand new Innotraveller kit off of ebay and it doesn't get power to the cradle. the led light on the plug end of the cord is lit, indicating that it has power but the led on the cradle does not light. nor does my droid indicate it's charging when placed in the cradle. Because i didn't buy it from an authorized reseller, seidio refuses to honor the warranty. I have proof of purchase and it's easy to see the unit is unused, except for me trying it out. i can of course return it to the seller from ebay but then i'm out $20 in shipping fees and all i really want is for seidio to honor the warranty. I think its a great accessory for my droid. my buddy has one which is how i found out about them in the first place.