Security of data on Droid after exchange?

Discussion in 'Android General Discussions' started by BavarianBuilt, May 18, 2010.

  1. BavarianBuilt

    BavarianBuilt Member

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    The headphone jack on my Droid started acting up today. I use it almost daily as a music player so I'll need a replacement phone. I don't have the insurance plan but am under the impression this is something that is covered under the manufacturer's warranty. Should I be given a replacement phone, I'll obviously have to surrender my current phone. I'm a bit concerned about giving it up as it has my e-mail, text messages, passwords, and other personal information stored on it. What is Verizon's policy on exchanged phones? Can I keep my current SD card? Is there a factory reset I can perform on the phone before giving it up?
     
  2. LtKen

    LtKen Silver Member

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    Not sure on the policy for exchanging SD cards, but a format of the SD card and a factory reset (Google it) will ease you of your troubles.
     
  3. BavarianBuilt

    BavarianBuilt Member

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    Thanks for the heads up. I found the option on the phone to delete all saved data.