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"Searching for GPS..." ever since I went to Canada.

Discussion in 'Droid 4 Tech Support' started by striker1211, Jul 25, 2012.

  1. striker1211
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    striker1211 New Member

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    Ever since I went to Toronto for a weekend my GPS has not acted the same. It does not lock on until the actual GPS locks on and doesn't attempt to use the aGPS (cell-driven GPS) at all. I disabled all data when I hit the border to stop the roaming fees but about 1 day in I said forget it and reenabled all roaming data and disabled all data savers. While in canada I could not get 1 byte of data to download (other than wifi of course) so I am wondering if the Canadian cell company borked my phone by provisioning it to their tower or something. Also, ever since I got back my 3G and 4G icons are white more often than blue and data drops a lot. I have rebooted and reseated the sim. Is this something I should take to Verizon? Also, I know this is a funny question but how do I get to Verizon customer service without the 1-800 number? On Sprint I dialed *2 but I cannot find a number in my contact list that references Verizon at all other than #BAL. Thanks in advance.
  2. schatzy62
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    schatzy62 New Member

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    i would take it to verizon.

    Read these threads about the dropping of data connection. It seems there is something Verizon can do about this. I dont have this problem so i can not verify the accuracy of what the person is saying about taking it to verizon.
    http://www.droidforums.net/forum/droid-4-tech-support/213813-4g-dropping-connection-but-icon-still-shows.html

    http://www.droidforums.net/forum/droid-4-tech-support/218099-4g-not-working-going-blue-4g-lte-white-heres-solution.html

    Calling Verizon is easy from your phone dial 611

    My phone came with the following set up in it from Verizon
    #BAL (dials #225)
    #DATA (dials #3282)
    #MIN (dials #646)
    #PMT (dials #768)
    # Warranty Center (dials 1866-406-5154)
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default verizon contacts bal data pmt min warranty #225 #328
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searching gps