Screen Unresponsive - annoying, phone useless

Discussion in 'Android Tech Support' started by LOUISSSSS, Oct 27, 2010.

  1. LOUISSSSS

    LOUISSSSS Member

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    I have a regular Moto Droid. After my bike ride today, my phone's screen becomes 100% unresponsive. i can't slide to unlock it. i already tried to take out the battery and restart, but that was useless. i can't pick up people's calls either.

    How do i go about fixing this? This isn't the first time. Will motorola warranty my phone?
     
  2. Droid DOES!!

    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    Is there any physical damage to your phone?

    Sent from my Droid using DroidForums App
     
  3. LOUISSSSS

    LOUISSSSS Member

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    no, it was working just before the bike ride. it was raining, but the phone was in my waterproof jacket's pocket...

    Anyone know how long the moto droid warranty is? will i be covered?
     
  4. Orchi

    Orchi New Member

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    I've got 8 refurbished phones off the warranty. I purchased my phone November 13th, 2010... It is now October 27th, 2010 and I had one replaced today.. So I'd bet you at least a year... With my 2nd to last Droid I noticed that whenever my phone got jumbled around, or my hands were slightly damp ( or sweaty) my screen became unresponsive for a long period of time, but it would eventually come back.
     
    Last edited: Oct 27, 2010
  5. Droid DOES!!

    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    Sorry, I fell asleep! Haha! Pop off your battery and check the two moisture indicators. If they're still white and white with red X's, you should be covered by Motorola's 1 year warranty.
     
  6. LOUISSSSS

    LOUISSSSS Member

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    i only see 1 circle thats white with red x's. where is the 2nd one supposed to be?
     
  7. Droid DOES!!

    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    One is on the phone, behind the battery; the other is on the battery itself.
     
  8. LOUISSSSS

    LOUISSSSS Member

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    similar problem as mine. which sucks balls. how can they design a complete touch screen reliant phone that can't work with slightly damp hands. its been over 8 hours since the phone has been 100% dry, sitting on my desk. the screen is STILL unresponsive. i can't even slide to unlock it.

    are the newer motorola phones like this also?
     
  9. LOUISSSSS

    LOUISSSSS Member

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    i see, its a small rectangle of white with red x's. Does this mean no water damage and still covered under warranty?
     
  10. Droid DOES!!

    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    You should be fine then. They would be pink/red with moisture damage. I've actually talked/texted on mine in the rain and never had an issue with the screen so I wouldn't really say its a design flaw. Unless I actually managed to escape Murphy's Law for once...? Haha!



    Sent from my Droid using DroidForums App
     
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