Screen stays black. even after removing battery

Discussion in 'Android Tech Support' started by jalexmontes, Jan 1, 2010.

  1. jalexmontes
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    jalexmontes New Member

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    I was sitting on my couch today and as soon as i done texting a friend i pressed the lock button and then the phone slipped out of my hands fell to the floor. I picked it up and opened the keyboard.
    The keyboard lights lit up but then went black a few seconds after.
    and now the phone doesnt even start up. I removed the battery several times now and still doesnt boot up
    i connected the charger and the white light next to the usb plug turns on.
    nothing is working.
    i went to verizon today and they are sendind me another phone through the mail.
    is this a known issue? i searched and didnt find anything.
    is there any possible way i can start my phone up?
  2. Arkainzeye
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    Arkainzeye New Member

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    if they are sending you a new one it shouldnt matter about the one that you Dropped.. i think the issue "might" not be the screen going black as much as it was the phone being dropped since the problem didnt start until after it was Dropped.? or am i wrong?
  3. jalexmontes
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    jalexmontes New Member

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    oh i forgot to mention, i dropped it on soft carpet. not hard floor.
    and it was only about 3 feet off the floor.
  4. jalexmontes
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    jalexmontes New Member

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    apparently this is a known issue
    the forums on verizonwireless.com have several posts about it.
    just thought to let ya'll know
  5. Backnblack
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    Backnblack Premium Member Premium Member

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    Dropping it and it not working a Known Issue?.....lol Ya Think??
  6. Martin030908
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    Martin030908 DF Super Moderator

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    I threw mine across the driveway and my GPS didn't track me perfectly! and to top it off the physical keyboard now slides really loose! lol
  7. loribug26
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    loribug26 New Member

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    Ok but I dropped my Palm Centro 100 times in the 2 years I had it, and never even caused a glitch. You can't tell me that its not normal for them to get dropped once in a while! It shouldn't cause a major meltdown in a phone. If so I'd better take mine back right now.
  8. jalexmontes
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    jalexmontes New Member

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    call me crazy but i dont think a phone dropping on SOFT CARPET once should cause problems/bugs.
    and i was referring to the phone not turning on at all as being a known issue. other people have reported this issue without ever dropping the phone.

    Droid Won't Turn On - Verizon | Forums and Blogs - Verizon Community

    for some people battery pulls worked.
    for me it didnt.
  9. cereal killer
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    cereal killer DF Administrator Staff Member

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    correct it shouldn't, but it can and does happen as you've seen.

    There's a video on youtube of a guy stomping on the Droid and eventually the screen cracks and he abuses it some more and it keeps working : )

    I won't post the video because the guy uses some choice words during the video but this particular Droid takes a SEVERE beating and keeps on going.

    The littlest thing can "break" some of these devices while others can take substantial abuse. No rhyme or reason to it.
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