Screen powers off during calls

Discussion in 'Android Tech Support' started by mongo22, Feb 6, 2010.

  1. mongo22
    Offline

    mongo22 New Member

    Joined:
    Feb 6, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Hi guys, I've searched around and haven't been able to find a resolution to this issue. I just received a replacement Motorola Droid after my first Droid had "Touch" issues.

    New phone, more issues. During phone calls, after a second or two my phone completely turns off all functionality except the call itself. I can't turn it back on with any of the buttons (including the power button). The only thing that wakes it up is sliding out the keyboard. My screen timeout is set to 1 minute.

    Have any of you experienced this or do you know how to fix this? Frustrating.
  2. natediddy1120
    Offline

    natediddy1120 Silver Member

    Joined:
    Jan 4, 2010
    Messages:
    3,183
    Likes Received:
    0
    Trophy Points:
    101
    Location:
    ???
    Ratings:
    +0
    I've never experienced this myself and I have had my Droid since November with no returns or anything....but I believe I have seen this issue before on this forum, I'm sure someone will have a solution
  3. JaxGuyWestside
    Offline

    JaxGuyWestside New Member

    Joined:
    Feb 6, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Screen Goes Blank During Calls

    I continually have this issue as well. It's especially irritating when I need to key in numbers like an extention or calling a company that uses a robot to route your call.

    I've had my droid since it was available, and so far this is my only major complaint. I believe that the hard button on top of the phone should always turn the screen on or off regardless of any other settings.
  4. Misterpipe
    Offline

    Misterpipe New Member

    Joined:
    Feb 6, 2010
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Check for updates for apps you have installed. I have had this problen intermittently but seems to resolve itself after some updates come through. Yes it is VERY irritating.
  5. vash429
    Offline

    vash429 New Member

    Joined:
    Feb 5, 2010
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    it has something to do with the small sensor. when a call starts the screen turns off. Also if u move ur face should turn back on. it only happened twice but for me it glitches and never turns back on when the call ended. I guess only a update can fix it or getting it replaced.
  6. arty2hottie
    Offline

    arty2hottie Member

    Joined:
    Dec 8, 2009
    Messages:
    360
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Oregon
    Ratings:
    +0
    have any of you ever had the phone completely restart while talking to someone on the phone? It happened to me for the first time last night.
  7. JaxGuyWestside
    Offline

    JaxGuyWestside New Member

    Joined:
    Feb 6, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I haven't. I've never really had any problems making or recieving calls. The only issue I have is with the screen going blank.
  8. LT*
    Offline

    LT* Member

    Joined:
    Jan 22, 2010
    Messages:
    637
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    My first Droid had this issue, I dl'd Sensor test from the market, and checked the proximity sensor. From reading here, I found out that the number on the sensor should be at .33333blah blah when it's close to your face and 2.14 something when it's away from your face. Mine was stuck at .33333 all the time. I brought it in and had it swapped out for a new one. The proximity sensor was shot.
  9. Mozuna01
    Offline

    Mozuna01 Member

    Joined:
    Feb 1, 2010
    Messages:
    47
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    i only see 2.14 when i put it close to my face...i dont see a .33333 anywhere.
  10. KZIWarrior
    Offline

    KZIWarrior Silver Member

    Joined:
    Dec 31, 2009
    Messages:
    2,625
    Likes Received:
    2
    Trophy Points:
    103
    Location:
    Nashville, TN
    Ratings:
    +2
    Curious is some people that are having problems are using screen protects or cases? The VZW protectors have a small cut-out for the sensor in the top right. I've since switched to a Steinheil Crystal which doesn't have a cut-out but I could easily see how some cheap (off brand) screen protector could interfere with the sensor. Also could be possible for a poorly/cheap designed case to interfere a well.
  11. choptop
    Offline

    choptop New Member

    Joined:
    Jan 28, 2010
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Cheesehead
    Ratings:
    +0
    blank screen

    I have had this same issue since new, a little over a week, have not rooted or overclocked yet, have verizon screen protector. Does not do it all the time, sometimes I will put it up to may face, pull away and it still is blank, sometimes I will make a call from widget and it goes blank right away, have to pull out keyboard to get to light up and sometimes works perfect. Just made 5 calls to test, worked perfect every time. Who knows.
  12. gentlefury
    Offline

    gentlefury Member

    Joined:
    Dec 27, 2009
    Messages:
    443
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Anyone experiencing this are you

    A) using an auto call recorder

    or

    B) using setcpu and have the sleep behavior lower than 250Mhz?
Search tags for this page

android screen shuts off during calls

,

droid 2 global screen turns off when put up to face

,

droid 4 screan shuts off when making a call

,

droid 4 screen keeps turning off

,

htc hd7 black screen

,

htc hd7 while calling screen goes black show in video

,

motorola droid 4 screen turns off after number is dialed

,

my droid turns off after 5 min call