screen locks @ beginning of call and doesn't always unlock after call ends

Discussion in 'Android Tech Support' started by aaronmcc11, Jun 12, 2010.

  1. aaronmcc11
    Offline

    aaronmcc11 Member

    Joined:
    Jun 12, 2010
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I just got a new moto droid. 2.1. When I make a call the screen locks like normal but sometimes after the call ends I can't press anything and the screen stays blank.. anyone else have this problem or have any suggestions?
     
  2. papatar
    Offline

    papatar Member

    Joined:
    Nov 18, 2009
    Messages:
    173
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Indiana
    Ratings:
    +0
    the same problem started with me yesterday. I can't take a second call coming in, can't go to the dialpad when needed, can;t hang up the phone to end a call. i've tried the power button or sliding the phone to expose the keyboard and nothing helps. I've had to take out the battery to hang up the phone but that reset anything. I think i'm going to have to get a refurb but don't really want the hassle of gong thru setting up the phone again. this problem seems to be way too common. please pass it on if anyone has a solution.
     
  3. droid d'oh
    Offline

    droid d'oh Member

    Joined:
    Dec 7, 2009
    Messages:
    224
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Yup, change your display timeout to 10 to 30 min, screen never shuts off.
     
  4. BigNunz6
    Offline

    BigNunz6 Member

    Joined:
    Dec 19, 2009
    Messages:
    62
    Likes Received:
    4
    Trophy Points:
    8
    Ratings:
    +4
    This is the exact problem I'm having...just recvd this new refurb from Verizon. Did the OP ever get a fix??
     
  5. AShade
    Offline

    AShade New Member

    Joined:
    Jun 21, 2010
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Chester County, PA
    Ratings:
    +0
    Just started happening with mine also. Can't access any functions of the phone, shook it, tried the power and even took the battery out for about a minute and that still didn't fix it.

    Today I was home when it did it and tried plugging it into the charger while the screen was black and that brought it back, don't know if it was ready to come back or the charger actually helps?

    I hope Motorola comes up with a fix for it.
     
  6. BigNunz6
    Offline

    BigNunz6 Member

    Joined:
    Dec 19, 2009
    Messages:
    62
    Likes Received:
    4
    Trophy Points:
    8
    Ratings:
    +4
    yep...as soon as you plug the charger in the phone screen will come back..I'm on the phone with Verizon now explaining the situation. ...so madd
     
  7. AShade
    Offline

    AShade New Member

    Joined:
    Jun 21, 2010
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Chester County, PA
    Ratings:
    +0
    Thanks for the quick reply, hope they give you a fix, I'm not always around a charger when it happens :icon_evil:
     
  8. BigNunz6
    Offline

    BigNunz6 Member

    Joined:
    Dec 19, 2009
    Messages:
    62
    Likes Received:
    4
    Trophy Points:
    8
    Ratings:
    +4
    Sending another phone....ahhhhhhhh!!
     
  9. jkbff
    Offline

    jkbff New Member

    Joined:
    Jun 20, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    This happens sometimes when I am on a call. The proximity sensor will lock the screen when your face is close to the ear piece. When the call is done you take the phone away from your head so you can press end but the screen doesn't show up. Usually the only time it will show up is when the other person hangs up... Not sure what is going on with that, but it seems to be a software issue or a proximity sensor issue (dirt on the glass, or false readings or something..)...
     
  10. AShade
    Offline

    AShade New Member

    Joined:
    Jun 21, 2010
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Chester County, PA
    Ratings:
    +0
    Working fine now

    After reading many forums and doing searchs (up late last night), I cleaned my cache & increased the screen timeout. Nothing helped until I pulled down and cut off a small strip from the top of my screen protector this morning. I remember reading that the proximity sensor is at the top right of the phone, looking at mine from the front, and putting my hand over it, it seems to be on the top left hand side.

    Anyway it worked fine all day with several extended phone calls. My screen protector was about due to be replaced anyway, so when I get a new one I won't cut it. I expect that it will work well as long as the screen protector is in good condition as I just started having this problem recently. I was also thinking that many of us (at least me) have had the same screen protector on for quite awhile, maybe since the Droid first came out.

    I hope this is all it was becaue I was losing my screen after every call that I didn't disconnect from, or when during a call, pulling it away from my face to turn on the speakerphone or dialpad. I'm hoping this is all it was but if it starts again, I'll let you all know. I hope this helps others!
     
Search tags for this page
a855 screen doesnt turn back on aftee call
,
android black screen after unlock
,
droid razr screen locks during call
,
galaxy s4 screen doesnt unlock when on call
,
on a call after i hang up my lock screen wont come on droud
,

unlock phone screen during call

,
unlock screen when call ends
,
when i receive a call on my droid razr, i can't unlock my sc
,

why can't i unlock my screen after phone call

,
why wont my screen come back on after call has ended on droi