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screen jumps around

Discussion in 'New Member Introductions & Site Assistance' started by booeyboy, Jan 20, 2013.

  1. booeyboy
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    booeyboy New Member

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    I joined this forum and hope to get answers to some questions regarding my Thunderbolt Android phone. sometimes my screen jumps around for no good reason and sometimes the right side of the screen comes non responsive. for now I have been using AVG to scan for viruses and also rebooting which seems to help but it's a pain . is anyone else having such issues and are there any answers up there for how to eliminate this problem
  2. GoCliffGo05
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    GoCliffGo05 Developer Relations Staff Member Premium Member

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    How old is the phone? Did you buy it new? It sounds to me like the screen digitizer may be starting to go bad. That, or you could try a factory reset and see if it helps.

    Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
  3. smalltowngirl13
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    smalltowngirl13 Administrator Staff Member

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    Welcome aboard! Hope you are able to get your issue resolved!
  4. SFGate
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    SFGate New Member

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    Welcome to the site. DancingNexus
  5. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    Just to make sure, does it do this when it's charging or when it's not charging as well? If it does happen when it's not charging it could be the digitizer going bad.
  6. booeyboy
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    booeyboy New Member

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    jumping screen

    My phone was new from the Verizon store about a year ago.
    Didn't notice if it happens when it's plugged in. I'll check that next time it happens .
    Thanks for the feedback.
  7. JSM9872
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    JSM9872 Super Moderator Staff Member Premium Member

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    Welcome to Droid Forums!! Let us know how you make out. Hopefully it was just a fluke :)
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