Screen goes black when watching videos

Discussion in 'Android Tech Support' started by Charged, Mar 4, 2016.

  1. Charged

    Charged Member

    Joined:
    Aug 3, 2011
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I have a Motorola X Pure Edition. For the past couple days, I have been unable to watch videos. Whether home made videos or Netflix, a few seconds after the video starts my entire screen goes black. Any ideas what's going on?

    To clarify, by go black, my screen actually shuts off but if I tap it several times it wakes up again without needing to put in my passcode.
     
    #1 Charged, Mar 4, 2016
    Last edited: Mar 4, 2016
  2. Miller6386

    Miller6386 Developer
    Developer

    Joined:
    Oct 22, 2011
    Messages:
    2,280
    Likes Received:
    1,589
    Trophy Points:
    1,363
    Location:
    Beer Tent Capital of The World
    Ratings:
    +1,734
    Current Phone Model:
    Note 4
    Twitter:
    CoreyFMiller
    This only happens during videos? What if you have just a homescreen or image up?

    Time it and see if it matches your screen timeout setting. Sounds like a corrupted file not bypassing the screen off time for video apps.

    Sent from my SM-N910V using Tapatalk
     
Search tags for this page
my screen goes black when i watch videos android
,

screen goes black when watching videos android

,
video screen goes black android