Screen goes black after droid logo

Discussion in 'Android Tech Support' started by dsaffo, Jun 23, 2011.

  1. dsaffo

    dsaffo New Member

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    Hi everyone,

    I am using stock gingerbread on my droid x. Last night, I was trying to set a wallpaper in Zedge. It seemed to be trying to do it for a while, then the phone locked up. When I did a battery pull, the phone would get through the Motorola logo, then the droid logo, and then I would hear the Droid sound meaning it was starting up. However, the screen would go black, and I cannot do anything with the phone. I am not sure if it is related to trying to set the wallpaper or not.

    I was able to get to the boot screen by holding the home button when starting up. I deleted the cache, but that didn't fix it. I am hoping to avoid a factory reset. I then tried to boot the phone in safe mode by holding the menu key during start-up, but the screen is still going black (which makes me think it isn't the wallpaper). I think I am doing it right, because the phone vibrates instead of making the droid sound.

    Has anyone ran into this before, or have any suggestions? Am I doing safe mode correctly?

    Thanks for your help.
     
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