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Screen fashes on and off when call comes in

Discussion in 'Android Tech Support' started by Dilbert, Jan 30, 2010.

  1. Dilbert
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    Dilbert New Member

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    This is the straw that breakes the camels back. Everytime I get an incoming call my screen goes blank and then comes back on this repeats itself over and over making it very hard to access the keypad to answer.
    I called Motorola and they told me it was googles problem and when I called Verizon they told me to call Motorola. I have had it the first chance I get I am filing with the fcc regarding this and filing with the BBB against all 3 vendors. Paid good money for excuses that my dog gives me for free.:mad:
  2. jimmyjive3
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    jimmyjive3 New Member

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    Does it flash on and off when a call comes in or when you're on a call?....The reason I'm asking is because the droid has a very very small camera looking sensor thats located in the top left corner of the screen, it's really hard to see and most people don't even know it's there. It's so that when you put your ear to the phone you don't accidentally hit the "end call" button or any other buttons for that matter. If you turn the speaker phone on then it will NOT flash on and off even if you cover the sensor up. I catch myself a lot of times when i'm trying to use the dial pad waving my thumb over that sensor which senses light so if you cast even a shadow over that sensor the screen will turn off so you got to be careful. I hope this helps and I didn't just state the obvious. Take care.
  3. hookbill
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    hookbill Premium Member Premium Member

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    Something is not right with this story. Many people have had problems with their Droid, some I've read on their third Droid. Verizon doesn't pass the buck like that.
  4. KZIWarrior
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    KZIWarrior Active Member

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    Chill out and relax before making a federal case over such a thing..... If this is the third or fourth device you've had than it's a different story.... seeing as there are nearly 33K members here and hundreds of thousands of these devices have been sold this is likely a problem with your device (or something you have installed, there are a LOT of apps known to cause all sorts of problems).

    Have you bothered to taken it into VZW and get a replacement yet?? As long as it's a replicable problem they WILL GIVE YOU ANOTHER DEVICE... These are mass-produced devices there are going to be a decent percentage of fails that make it out into the market... That's why Motorola warranties the device for a year and why VZW gives you an extended warranty on top of that...
  5. halfam
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    halfam New Member

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    Its just the sensor lol. Its no problem. Its the way it is. You leave the phone and move on if you don't like it
  6. Dilbert
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    Dilbert New Member

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    Screen cycles on and off when calls come in.

    Nott an attitude like some folks but in my position I have my phone numbers setup that any call not in my address book or no caller id it asks the person to give their name and then it calls me and asks for me to press 1 and it replays who they say they are and to press 2 to accept or 3 to play them a message So you see It is a real pain in the butt to try and get the screen to accept my keypad open and a number press while it is going on and off all the time till the call is answered.
  7. KZIWarrior
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    KZIWarrior Active Member

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    Okay, I haven't even heard of this (well Google Voice has a similar call screening feature) but what are you using to accomplish this screening? Is it an app or a service offered though VZW?? Have you contacted whoever is in charge of THIS option, that's obviously the problem and NOT the phone. All the more reason you don't need to be ready to call the FCC or BBB... A little patience and common sense go a long way in these matters...