Screen completely locking me out during a call

Discussion in 'Android General Discussions' started by bigLanky, May 26, 2010.

  1. bigLanky

    bigLanky New Member

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    I just got my warranty replacement Moto Droid today, and I activated it. I noticed this right away, but whenever I make a phone call, my screen goes blank after about 2 seconds. Once it is blank, the proximity sensors do not seem to work. I can not get the screen to come back on. I have tried moving the phone around, moving it to direct light, hitting the power/volume buttons, even the back/home/menu/search buttons do not bring it back. The only way I have found to get the screen back is to open the slider. If anyone has information that can help me I would greatly appreciate it. Thanks in advance.
     
  2. bigLanky

    bigLanky New Member

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    Also, I have no additional apps installed other than the ones that come stock. The home/back/etc buttons work and vibrate like normal when not on a call. They do nothing while on a call.
     
  3. nphil

    nphil Member

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    This happened to me before too. Verizon doesn't seem to be testing the proximity sensors on their replacement units.. Send it back in, or get it replaced from a B&M store.
     
  4. bigLanky

    bigLanky New Member

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    Is there any other way to test the proximity sensor?
     
  5. takeshi

    takeshi Silver Member

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    Place a call and put your finger near the sensor. AFAIK there isn't a diagnostic app or anything.