Screen bug during a call? - goes black and only flashes

Discussion in 'Samsung Galaxy S3' started by mofull, Mar 7, 2013.

  1. mofull

    mofull New Member

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    I've had an issue with my Samsung Galaxy S3 that's starting to drive me crazy:
    During a call the screen is primarily blacked out. When I touch the screen during a call, it flashes on for a split moment and then goes black again. I can't seem to get the screen to stay functional long enough to touch an extension number, for instance. I can NEVER get to any other screen during a call.

    Any help is deeply appreciated!

    Mo
     
  2. GoCliffGo05

    GoCliffGo05 Super Moderator
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    There is a sensor on the front that is supposed to turn the screen off when it is up to your ear or near your face. Is something stuck in there?

    Has this always happened? Or is it a new problem?

    Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
     
  3. mofull

    mofull New Member

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    This is relatively new behavior. Maybe something with the sensor, but when it's away from my face it doesn't seem to recover. I also wanted to see if this is a common issue with the Galaxy or if anyone had a "fix" for this in their experience. Your help is appreciated!
     
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