Scratches/Smudges on INSIDE of Screen - HTC Thunderbolt

Discussion in 'HTC ThunderBolt' started by bschlott, Apr 9, 2011.

  1. bschlott
    Offline

    bschlott New Member

    Joined:
    Apr 9, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Atlanta
    I received my HTC Thunderbolt on Tuesday. Today, I noticed what appeared to be a smudge on the screen that would not go away. I hadn't noticed it until today when I used it outside in the bright light for the first time. Upon further inspection with a flashlight, I noticed that the smudges (or scratches) are on the inside of the glass screen. Obviously, this is a bit disappointing. I am thinking about going to the Verizon store tomorrow to request a new one. Has anyone else had this problem? Do you think they will replace my phone? Trying to see what you guys think/see if anyone else has this problem.
  2. Beardface
    Offline

    Beardface Member

    Joined:
    Apr 2, 2010
    Messages:
    601
    Likes Received:
    6
    Trophy Points:
    18
    Location:
    Raleigh, NC
    Take it back. Factory defect that got through the filters.

    How long have you had the device? Generally, they'll make an in-store trade for something thats within 30 days.
  3. bschlott
    Offline

    bschlott New Member

    Joined:
    Apr 9, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Atlanta
    I just got it on Tuesday, so I've had it for about 4 days. Thanks for the information about this in-store trade.
  4. Zetsumei
    Offline

    Zetsumei New Member

    Joined:
    Apr 4, 2010
    Messages:
    342
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Cross Fiyahhhhhhh!
    14 days instead of 30, take it back ASAP. Tbolt has been nothing but trouble for some people.
  5. astang99
    Offline

    astang99 New Member

    Joined:
    Mar 3, 2011
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    0
    I love it...except for the fact that I dropped mine on my table and the screen cracked immediately...stupid weak glass!

    Sent from my ADR6400L using DroidForums
Search tags for this page
a smudge inside my cellphone screen
,
android screen inside scratch
,
clean inside of htc evo phone screen
,
galaxy s 3 smudges inside screen
,
how do you fix a smudge on screen inside screen
,
htc one screen smudge inside
,
htc one x scrach on inside screen
,

phone screen scratch from inside

,
s3 scratched screen inside
,
scratch inside android screen
,

scratch inside phone screen

,
scratches inside monitor
,

scratches inside phone

,

scratches inside phone screen

,
smudge inside tv